Quote Originally Posted by Adzma
Transformers are an expensive hobby, if something like this happened with Warhammer for arguements sake, people would not stand for it.
No they wouldn't not. Takara(TOMY) do have customer feedback services, including call centres. And Japanese fans would use them and do whinge lots on message boards like all good Transfans do. They whinged a lot before the merger with TOMY.. I don't frequent JP boards much since the merger, but I must imagine the whinge factor would still be there.