Computer Help Required

[Tetsuwan Convoy]

I just got a new laptop. Its running Vista as the OS and I spent yesterday updating Vista and getting the Norton up to date.

All I did after that was slap in the discs that came with the computer and set up the email thing.

Today U cracnked it up and it gave me the blue screen of death before anything had happend, so I turned it off, rebooted in safemode and ran a virus scan. Nothing came up.

Considering how its only 2 days old and already has the blue screen showing (although only once), should I be concerned? SHould I run the recovery disc or check anything? Or isn't it that much of a concern?

Any help appreciated.

[Kyle]

I don't know anything about Vista. But wouldn't be too worried about it until it happens a 2nd or 3rd time.

What brand is your new laptop by the way?

[Tetsuwan Convoy]

Its an ASUS.

Nice and shiny new with a graphics card as well aparently. Even though I never used one before

[valkyrie_76]

Might just be a minor crash. Mine has bluescreened I think 3 times and they were due to a USB driver or a video driver (in the 18 months I have owned my laptop). What did the report say when it crashed?

[blackie]

mine bluescreaned 5 times in 3 hrs one day

get avast antivirus and do a before boot scan, that might turn something up

[Sam]

My suggestion is to see if you can turn off Norton and go with a freeware anti-virus first (such as AVG or Anti-Vir - both available from download.com), then reboot and see if anything breaks.

Also see if you can find out about the programs / processes that run when the PC starts, and try to disable as many of them as possible.

This way you can isolate and narrow down the source of the problem (e.g. sometimes two or more programs running at the same time may conflict).

Also, how much RAM does your laptop have? I think you should only consider running Vista if you have 2GB or more of RAM, Vista is kinda memory hungry.

I hope these suggestions help.