Robot Kingdom - Overcharged Shipping

[JuzMel]

I can confirm too that I'm always upgraded to EMS whenever I place an order at registered Air.

And I concur with the assessment that the online companies must build in protection for themselves. I would too as its not always accurate. I particularly like RK's method as opposed to HLJ b/c I know exactly what I will be paying upfront instead of waiting a day or two to figure out what my basket from HLJ cost - which is an utter pain.

+1, you don't need to choose EMS shipping as no matter what, as long as your orders go over US$100, your shipping is automatically upgraded. That's what seems to happen when for my orders when I order from them.

Being an ebay seller before I have under-charged on packing and shipping so many times that now I just make sure I price it a few dollar's extra just to cover my cost and also my time for the packing.

From the amount of items you ordered, (13 items)I think in total? I think $50 packaging and handling fee doesn't seem too much of an unreasonable amount (including a bit of extra profit they made). For that amount of items you had, BBTS would have probably charged double, like USD$300+ or so.

Not siding with RK or whatsoever, but for that amount of items you had, that seems like the average price everyone is charged as well. And they will reply, they always do (takes a few days sometimes). Otherwise you can always send an email to the boss straight. That's what I always do.

[Zippo]

In 8 years of importing, I have never been charged this much for packaging/materials before. As I said I don't mind a reasonable amount charged, espy when there is evidence of packaging - but these items were thrown in a box and newspaper used to fill the gaps.

Thats one expensive newspaper.

3 days, no reply.
Anyone esle got another email address.

[canofwhoopass_87]

Don't forget zippo - It's prob public holiday time over there. RK have always replied to my enquiries within 24 hrs except a couple of times (when I had to wait a few days bc of holidays). I'm guessing you won't get a reply till after Monday.

EDIT
Wait...is easter a HK thing? I know in Japan it isn't..

[liegeprime]

you never know, Western holidays do creep up on Eastern countries for the commercialism's sake. I japan I think they have a different holiday/ matsuri during Easter but now they also do celebrate it for the commercialism starts it up. Think X'mas. they're not Xtians (well only a few) but its country wide celebrated now in Japan.

I have to agree on the BBTS vs RK there. BBTS just hits too much on their postage.....keep us updated on this Zippo.

[sideswipes brother]

Ive never checked out RB before and their prices are actually really good.
I think ill give them a try for my next figure.

[Zippo]

Anyone have another email address for Robot Kingdom
The info@robotkingdom.com does not seem to be getting me a reply.

[STL]

Anyone have another email address for Robot Kingdom
The info@robotkingdom.com does not seem to be getting me a reply.

Try this: workshop@robotkingdom.com

[jaydisc]

Or:

orders@
list@
sale@

Those all have worked at various times in the past.

However, I think the lack of contact is because they don't agree with your claim. Regardless, good luck.

[kristofferrer]

i was just about to start "Googling" the weight of my items so i can estimate how much P/H will be for my order from RK when i came across this interesting discussion.

Seems like P/H is really where sellers make their money (not the margin on top of the item). I noticed that there a heap of ebay sellers that significantly mark up their P/H cost and reduce their cost of the item. I'm told the reason for this was so they don't have to pay ebay the overhead.

Based on this thread, RK comes up on top Unanimously in the case of BBTS Vs RK.I'm not too familiar with the "importing" business so i'm not too sure what a good deal looks like. Can anyone shed light on how they feel about HLJ P/H rates?

[JuzMel]

However, I think the lack of contact is because they don't agree with your claim. Regardless, good luck.

Yeah +1. I would give you the boss's email, but I don't see a point because they do receive this emails and if they choose not to reply, there's really no point in sending to different email addresses.

As for HLJ, shipping rates are alright but packaging has degraded this year. Last time they had at least foam boards to cover, this time, no foam, no newspapers or whatsoever and turned out my universe ultra's box was flattened a little.