Hasbro replaced my 20th DVD Prime

[Borgeman]

could it be that maybe hasbro always keeps a small amount at base for these reasons? and then after a a couple of years (or once the original stock of the toys would be long sold from shelves), they ship the remaining stuff to place like toy kingdom, which is why you always see stuff like RID toys and CYB leader OPs here and there....

George

[6gyrating_gynoid9]

Nah guys. I had to wait until Feb to get this. I emailed/phoned them last December. They told me out of stock for this line and they would have to order one from America.

[Rampage]

whats the email address again for hasbro?

my leader brawl needs to be replaced not even a year old and 1/2 his face has come off

[6gyrating_gynoid9]

custservau@hasbro.com.

Good luck

[6gyrating_gynoid9]

Here's the letter:



I really wanted a replacement for this figure because of the steep price tag. Hasbro at first wanted to send me a complimentary toy that was identical in price. I politely declined since I'm collecting the masterpiece line.

[Borgeman]

mat if they dragged a new one in from the states id be happy, even if it took nearly 3 months

George

[Soundwarp]

2 Thumbs up to Hasbro!

[i_amtrunks]

I'm surprised that Hasbro did not send you "A toy of equal or lesser value" then send you out a Cybertron Clocker as a trade-off.