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Thread: Shameful Practices of Toys R Us

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  1. #1
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    Quote Originally Posted by jaydisc View Post
    I wish they'd just get be able to realize that if they sold for less, they would sell, more, and thus make more.
    Logic isn't allowed in some stores
    |Buy ALL my things!|Collection Thread|Current Collection Count: ~661|
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  2. #2
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    sounds like a mixture of psychological sales techniques.

    Just like when they pulled the bait catalogue over 10 years ago advertising g2 megatron tank for $20 where in fact they were understocked but had plenty of other crappy over priced stock of unwanted characters.

    toys r us ur on the list ! j.k

  3. #3
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    Quote Originally Posted by jaydisc View Post
    I'm going to sound like a defender or apologist, but I don't see these guys to be any more nasty than any of the others, and I disagree with some of your findings (or at least they were different for me).

    1. Hot Price
    I think the general intention here is to showcase a product. The difference between whats being showcased vs. what's on sale is very clear. If somethings on sale, it immediately and clearly tells you either how much you save in dollars or what percentage off. I find the difference to be quite clear. Also, you will find this is practiced by the others as well, as recently as the Bumblebee 3-pack at Big W. $48 is their regular price.
    I understand about the percentage off and savings, but when I first saw the catalogue, it came across to me that these were supposed to be good prices. The phrase "Hot Price" sounds like a try at a deal sales pitch. The same with "Great value". We all know that $17.99 isn't great value for an Activator, so is appears they are trying to con someone into thinking it is.
    As for the Bumblebee at Big W, I assume that it was a "special buy" and won't be carried all the time, so that sort of thing is to be expected.
    Quote Originally Posted by jaydisc View Post
    2. ROTF Leader Pricing
    These have been $99.99 at my TRUs since May 28th.
    I checked these the week before the catalogue as I was looking for HA Bumblebee. They were definately $109.99 on the shelf price at my local
    Quote Originally Posted by jaydisc View Post
    3. Animated Deluxe Pricing
    These (and all other Deluxes) have been $29.99 at my TRUs since I started collecting in 2007. Perhaps you're confusing with Myer's increase to $39.95 or TRU's Voyager increase from $49.99 to $69.99?
    Nope, not confused.

    Dodgy picture from old phone, but that peg has correct stock on it.
    Quote Originally Posted by jaydisc View Post
    4. Ultimate Bumbelebee
    Yes, $149 is a hugh rip-off. To me, $50 for that toy is a huge rip-off! But again, for the point of comparison, it's listed in Kmart's catalogue for $199, although I don't believe any have been sighted there yet.

    All that being said, they're still extortionists and I wish they'd just get be able to realize that if they sold for less, they would sell, more, and thus make more.
    Didn't know that ultimate Bumblebee was 199 elsewhere. Still too pricey though.

    I guess Toys R What became the brunt of my rant as the other chains have had specials of some sort or the other on the movie toys already. That and the level of service is fairly poor and the $39.99 animated deluxe, which really got my goat.

    My mind isn't changed, but thanks for the views fellas. I have quite a few peeves with shops of various forms, part of being a grumpy old man. One thing that has annoyed me lately is the shrinking of packets. Why does a 45gm bag of chips look the same and cost the same size as a 50gm bag of chips. Its things like these that seem under-handed IMO.

  4. #4
    TheDirtyDigger Guest

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    Quote Originally Posted by Tetsuwan Convoy View Post
    Why does a 45gm bag of chips look the same and cost the same size as a 50gm bag of chips. Its things like these that seem under-handed IMO.
    It's not just your opinion, it's the absolute truth. It is underhanded, deceptive and greed driven.

    Quote Originally Posted by jaydisc
    1. Hot Price
    I think the general intention here is to showcase a product. The difference between whats being showcased vs. what's on sale is very clear.
    It's clear to informed, intelligent, thinking creatures such as you and I Jd but to the general idiot populace and all the (mainly) mums out there buying these toys for their kids it is not. They see an oversized ticket, they mentally and immediately equate that with being an item on special. It is a sneaky marketing ploy.

    Quote Originally Posted by jaydisc
    I wish they'd just get be able to realize that if they sold for less, they would sell, more, and thus make more.
    Hey fair go mate. This is Australia where people are still getting used to such concepts as colour television and being able to take a crap somewhere other than the backyard. We'll eventually cotton on to that whole 'sell cheaper, sell more' thing you Yanks do.

  5. #5
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    Quote Originally Posted by TheDirtyDigger View Post





    being able to take a crap somewhere other than the backyard. o.
    you mean like

    the front yard right?

    and whats a television?

  6. #6
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    Wow Tets, your pricing is clearly different. I wonder if it's a general WA thing or specific to your store. As bad as my TRU is, it ain't that bad.

    What are the Animated Deluxes at other people's TRUs?

  7. #7
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    WOW Sight and Sound have had similar practices over the last few years. I work in a computer/electrical store so we're constantly looking at competitors catalogues, and one incident I remember was in the MP3 Player section of their catalogue all the 'sale' prices were the recommended retail prices, and they had simply added $20-30 on and said that was the rrp.

    They did the same when XBOX 360's came out. The customer got a bonus pack with a game, wireless controller and face plate all worth $150, but they got it for free. WOW advertised if you paid $499 instead of $649 (the retail price on release), you got the bonus pack. Deceptive advertising.

    When a former high-level staff member went for a job interview at the ACCC, he told them everything over the course of a few hours, never got the job, and the ACCC went to town on WOW.

  8. #8
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    One of the best price reduction tags was from Big W recently (well about 3 months ago anyway) and it was the Telstra Pre-Paid Broadband USB stick from $149 down to an amazing $148.99 with a grand saving of 1 cent.

  9. #9
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    Was at Toys R Us yesterday... the one in Frankston. I really like this TRU because when the classics were scarce it was the only place that stocked them... or the only place that hadn't been depleted totally of stock. It's the TRU that time forgot.
    Yesterday I saw premium starscream and some of those bad repaints from the first movie. Never really see children there... just the occassional adult with a mobile stuck to their ear... no doubt getting updates on the hot toys out there.

    Getting back on topic. When the first movie came out TRU had a sale with leaders at $70 and deluxes at $20... can't remember the voyagers... didn't get any. I remember that TRU were leading the pack in terms of pricing, now they seem to have gotten greedy, but maybe the great prices on the first movie didn't do them any favours... Maybe having the hottest prices on the most popular toys just left them with empty shelves and poor excuses. I'm sure it didn't help their bottom line, especially during the xmas sales having such a poorly stocked line in the store... I mean, if you have to go to K mart/ Target or Myer to get your kid his Transformers... why not just get the rest of his (or maybe her) toys there as well? I think the new TRU prices are a much smarter way to go.

  10. #10
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    Quote Originally Posted by d*r*j* View Post
    Was at Toys R Us yesterday... the one in Frankston. I really like this TRU because when the classics were scarce it was the only place that stocked them... or the only place that hadn't been depleted totally of stock. It's the TRU that time forgot.
    Yesterday I saw premium starscream and some of those bad repaints from the first movie. Never really see children there... just the occassional adult with a mobile stuck to their ear... no doubt getting updates on the hot toys out there.

    Getting back on topic. When the first movie came out TRU had a sale with leaders at $70 and deluxes at $20... can't remember the voyagers... didn't get any. I remember that TRU were leading the pack in terms of pricing, now they seem to have gotten greedy, but maybe the great prices on the first movie didn't do them any favours... Maybe having the hottest prices on the most popular toys just left them with empty shelves and poor excuses. I'm sure it didn't help their bottom line, especially during the xmas sales having such a poorly stocked line in the store... I mean, if you have to go to K mart/ Target or Myer to get your kid his Transformers... why not just get the rest of his (or maybe her) toys there as well? I think the new TRU prices are a much smarter way to go.
    You must be from a mirror universe in which Toys R Us are good

    I have never seen TrU (at least the stores I visit) do anything but overcharge even during TF1. The only time they have something of acceptable value is when they make a pricing mistake.

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