I need to vent!

[High_Q]

What is BBTS doing about it?

Fortunately, the parcel was pending delivery from their warehouse, so BBTS was able to correct the shipping address on it. The representative I emailed was quite apologetic about it since that was the 2nd issue I had with that Pile of Loot. The 1st issue was that they didn't have two Collector grade items (a carded Kubrick R2-D2 and a TRU Animated Arcee) which was in my POL even though I pre-ordered them ages ago.

I've got a POL shipping in a month or two, and I've moved since my last order with them - going to try and make sure they get the address right

So, how did BBTS respond? My understanding is that the 'Shipping Address' on the My Account page may not be the one on your viewable order if the order pre-exists the change of shipping address.

[SuspectimusPrime]

Fortunately, the parcel was pending delivery from their warehouse, so BBTS was able to correct the shipping address on it. The representative I emailed was quite apologetic about it since that was the 2nd issue I had with that Pile of Loot. The 1st issue was that they didn't have two Collector grade items (a carded Kubrick R2-D2 and a TRU Animated Arcee) which was in my POL even though I pre-ordered them ages ago.

So, how did BBTS respond? My understanding is that the 'Shipping Address' on the My Account page may not be the one on your viewable order if the order pre-exists the change of shipping address.

If they aren't able to make a permanent automatic remedy, then perhaps you should email them each following time you are going to ship your loot, or create a new account from scratch (since there are no benefits with one longstanding continuous account).

I had one issue with the last time I tried to ship (one item went missing during their warehouse move) and ended up cancelling the shipment, so I'm definitely going to get them to verify my loot before shipping.

[M-bot]

So, how did BBTS respond? My understanding is that the 'Shipping Address' on the My Account page may not be the one on your viewable order if the order pre-exists the change of shipping address.

Haven't broached it yet, am going to ship my POL once it's a bit bigger - awaiting some pre-ordered items first. I'll try and send messages via PayPal to make sure it goes to the correct address.

It may not be too much of an issue though, as I have a mail re-direct from the old address anyway.

Glad it's getting sorted for you though! A big chunk of change to lose.

[Tetsuwan Convoy]

Ah ha ha haha ha ha ha....

Oh man.

My third "Gutto Kuru" figure arrived today... Yeap, I forked out a LOT of money for Ginrai.

He has two left arms. OH Cm's Corp, how you manage to keep shipping out such rubbish while charging thos prices I don't know....

[SuspectimusPrime]

Ah ha ha haha ha ha ha....

Oh man.

My third "Gutto Kuru" figure arrived today... Yeap, I forked out a LOT of money for Ginrai.

He has two left arms. OH Cm's Corp, how you manage to keep shipping out such rubbish while charging thos prices I don't know....

lol, I can imagine two left fists getting past QC, but two left arms?

[Tetsuwan Convoy]

You know what most amusing, he actually has the proper amount of left and right hands!!

[Omega Metro]

Stupid Australia Post left pickup card in my box so went there at 4.30 to get it and the dumb idiot couldn't find it so just told me to come back tomorrow.
I said it's not good enough but what can I do. Grrrr

[1AZRAEL1]

Stupid Australia Post left pickup card in my box so went there at 4.30 to get it and the dumb idiot couldn't find it so just told me to come back tomorrow.
I said it's not good enough but what can I do. Grrrr

I hear ya there. Half the time the guy just puts the slip in my letterbox without even bothering to knock in the first place. The contractors they get to deliver packages are a joke, well some of em are.

[GoktimusPrime]

Stupid Australia Post left pickup card in my box so went there at 4.30 to get it and the dumb idiot couldn't find it so just told me to come back tomorrow.
I said it's not good enough but what can I do. Grrrr

Lodge a formal complaint?

[Omega Metro]

Stupid Australia Post left pickup card in my box so went there at 4.30 to get it and the dumb idiot couldn't find it so just told me to come back tomorrow.
I said it's not good enough but what can I do. Grrrr

Went back there again this morning. They still can't find the parcel! Waited about 50 minutes whilst they rang a few other nearby POs without any luck. It should be a great big box, they can't miss it surely.