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  1. 3rd October 2014, 03:55 PM #1
    millhouse
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    Quote Originally Posted by griffin View Post
    I'll try to see if I can get an answer, but wasn't sure if I'd be able to.

    I think if the address label came off, but they know who it was for to issue a refund, they would have resent it instead. It's just weird.
    I had a similar issue with MattyCollector this month. Best of luck with it mate!
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  2. 3rd October 2014, 05:39 PM #2
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    kurdt_the_goat
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    Quote Originally Posted by millhouse View Post
    I had a similar issue with MattyCollector this month. Best of luck with it mate!
    Anything would be better than having the issue with MattyCollector!

    A few years back I ordered 2 each of MOTUC Swiftwind & Bubble Power She-Ra, which never showed up. Apparently i explicitly REFUSED the delivery according to their information.

    I got the purchase price refunded but was out 50 bucks i think in shipping. Told em then and there i'd never buy anything from them again, and have stuck to it!
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  3. 3rd October 2014, 06:59 PM #3
    millhouse
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    Quote Originally Posted by kurdt_the_goat View Post
    Anything would be better than having the issue with MattyCollector!

    A few years back I ordered 2 each of MOTUC Swiftwind & Bubble Power She-Ra, which never showed up. Apparently i explicitly REFUSED the delivery according to their information.

    I got the purchase price refunded but was out 50 bucks i think in shipping. Told em then and there i'd never buy anything from them again, and have stuck to it!
    I had them refund the shipping separately. It took some polite emails, but it was escalated to VIP customer support, whatever that means.
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  4. 3rd October 2014, 07:14 PM #4
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    kurdt_the_goat
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    Quote Originally Posted by millhouse View Post
    I had them refund the shipping separately. It took some polite emails, but it was escalated to VIP customer support, whatever that means.
    Dang! You deserve some kind of medal or something for that. Going back over my emails to them i'm reminded of the pain. They had 3 different reps reply to me who'd not read a damn thing i had said...ie one of them instructed me how to 'download my program'! WTF!

    Quote Originally Posted by griffin View Post
    I rang up DHL here, and they rejected the package at their Japan sorting centre because it had a POBox address.
    Well at least you got a reason... you'd think Amazon of all places would have alerted you to this issue when you placed the order though!
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