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Thread: Price Matching Policies for Australian Store Chains that stock Toys

  1. #21
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    14th Aug 2009
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    Adelaide
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    bought battle ops bumbleebee yesterday and returned today. called up kmart and they said they would price match my receipt. so got it from kmart for $58.67 yay

  2. #22
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    15th Apr 2010
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    is there a deadline for refunds for items that haven't been opened?
    LF: G1/Henkei/SOC/others
    For Sale/Trade:Misc TF Sale
    Want List: WSTs, SCF PVCs, Henkei, Classics

  3. #23
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    28th Dec 2007
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    Target and Kmart have a 30 day limit on "Change of Mind" refunds. After that, and you can only get a credit, unless it's defective. Last I checked, Myer said a "reasonable amount of time", and I'm sure about Big W. Mr Toys Toyworlds in QLD don't do refunds at all, only exchanges, and I don't know for how long.

  4. #24
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    Quote Originally Posted by jaydisc View Post
    Target and Kmart have a 30 day limit on "Change of Mind" refunds. After that, and you can only get a credit, unless it's defective. Last I checked, Myer said a "reasonable amount of time", and I'm sure about Big W. Mr Toys Toyworlds in QLD don't do refunds at all, only exchanges, and I don't know for how long.
    big w gave me a refund for the defective bumblebee.

  5. #25
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    Every Australian retailer selling new goods is required by law to provide a refund for defective or not as described goods.

  6. #26
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    20th May 2009
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    Perth
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    Quote Originally Posted by jazzcomp View Post
    is there a deadline for refunds for items that haven't been opened?
    Big W, Im sure is 1 yr
    Recent Additions:
    MP Grapple
    Incoming:
    MP Dirge
    Wishlist:
    MP Jazz, MP Ricochet, MP Arcee, MP Waspinator
    Selling:
    Nil

  7. #27
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    15th Apr 2010
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    Western Sydney
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    What about TRU? I'm interested to see if I can return Ultimate BBee and buy the one from Kmart which is now at price of $67.
    LF: G1/Henkei/SOC/others
    For Sale/Trade:Misc TF Sale
    Want List: WSTs, SCF PVCs, Henkei, Classics

  8. #28
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    28th Dec 2007
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    Sunshine Coast
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    TRU is the best in my experience. I've returned 2 year old unopened items with a receipt for refunds.

  9. #29
    Join Date
    2nd Jan 2008
    Location
    Melbourne
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    2,138

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    Big W's Returns Policy:

    3. Change of mind
    If you have changed your mind, BIG W will provide you with a refund in the form of the previous method of payment, or a Returns Card as long as:

    •You have clear proof of purchase, typically a receipt;
    •The product and packaging is in its original condition (including manuals and accessories); and
    •The product is not on the Product Exclusion List (please see below);

    http://www.bigw.com.au/help/returnsp...?bmUID=iJ.xTx3
    ~ JuzMel ~
    My son is taking over all my TFs!

  10. #30
    Join Date
    8th Mar 2010
    Location
    Central Coast
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    Got the new wave of PCC from toyworld today for $7.75 each Showed them the Big W Catalogue and got the price

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