Just an FYI, K-Mart do not match percentaged sale prices, or so they tell me. Was trying to match Big W's 20%, providing a catalogue page and online prices to verify that number, but no luck.
Rank 3 - Basic Member
Just an FYI, K-Mart do not match percentaged sale prices, or so they tell me. Was trying to match Big W's 20%, providing a catalogue page and online prices to verify that number, but no luck.
Rank 6 - Dedicated Member
Well that doesn?t seem right given theres nothing worded that way in Kmart?s price match policy. I?d go back and have a word with a manager.Originally Posted by Tranceblade
Rank 8 - Deluxe Member
They said that to me this morning...
But when I showed the website to them, they did it anyway
Rank 3 - Basic Member
Yeah, I tried showing the Big W site listing with the retail and discounted prices. I was told unless there was a catalogue with an actual written price, they won't do it.
Rank 6 - Dedicated Member
Yeah. Hit that a few years back at Target. With more expensive items % can lead to all sorts of price drops they are not willing to take. I can respect that, though it is stupid at this level.
Rank 6 - Dedicated Member
Last two times i tried price matches in 2019 at big w it was refused.
I talked to the friendly employees who explained their had been some policy change / update to big w price matching.
Does anyone know the specifics on this?
Inhad the same answer at two diff stores suggesting it would have been an internal communication/msg to employees etc.
I can find kmarts policy on their website easily but can not find one on big w site have they removed it?
Rank 6 - Dedicated Member
I don't have anything in writing but I was told when they still had Titans Return on the shelf but just before they reduced them (late last year?), that it now has to be an item featured in a Big W catalogue and the store/price you are attempting to price match at the same time. Wonder who they had in mind with that system?
It was a new policy when I was told that because I had no problem maybe a week before that but again, nothing in writing and long enough ago that even could've changed again.
Rank 6 - Dedicated Member
Yeah I'm going to ask at my local what is actually going on. And why has the policy been removed from their website.
Rank 8 - Deluxe Member
Why worry? Give it time and soon all stores will be having closing down clearance sales anyway
Rank 8 - Deluxe Member
LOL ^
I've given up on wasting my time with price matching here in Perth.
Tried it with kmart and BigW but only given a flat "no" and made to feel as though you're trying to do something dodgy that no one else does.
These days i shop online (not through local big retailers) or wait for a toy fair to grab what i want... less stressful and no dramas.
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