Price Matching Policies for Australian Store Chains that stock Toys

[DELTAprime]

I've also read on other forums people getting ridiculous prices at JB by using clearance prices, like Target's under-$20 Legacy Deluxes for Evolution Deluxes (currently $9.60 - can you imagine?!?) Clearance prices are certainly disqualified but I believe many JB staff members don't actually know their price-matching policy.

Yeah, at work we had a price matching policy that included things like it had to be a normal price, not a sale price. No clearance items. Items had to be identical. Items had to be in stock locally. At the manager's discretion. All to stop people from pulling stunts like that.

[Skyfire]

Interesting recent bit of info behind JB's price matching from their CEO Terry Smart:

“Our direction to our staff is to take the deal,” Smart said. “We want them to take the deal and let us worry if it’s [profit margin] a bit skinnier than maybe it should be.

“But we would rather bank those dollars than let somebody else bank those dollars.”

Smart said deals offered were “up to the staff” but it was driven by how competitive the market may be.

“If they’re [customers] going into a competitor’s store, getting a price [and] bringing it into us, we tell the staff, ‘Take the deal. Move on, move to the next customer’,” he said.

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