I have noticed a slight lowering of standards since the merger, but you've had rotten luck, lcz! ):
I have noticed a slight lowering of standards since the merger, but you've had rotten luck, lcz! ):
Eagerly waiting for Masterpiece Meister
Haha- THe funny thing though is with all these stupid quality issues, I've been 'needing' to custom them more.
Though that's kind of representative of how hasbro's are too... though eventhough I get these substandard takara releases they're still heads, shoulders and shoulder cannons above hasbro's worse than subpar releases (thanks to deco choices, worse QC, worse paint etc ) Makes me sad.
Anyhoo : Gonna be updating with pics shortly!
Contact TakaraTOMY and tell them. They actually take complaint calls seriously.
When I called to complain about a missing part on my MP Convoy they FedEx'd me replacement parts (with free gifts as an apology!) which arrived in just a few days from lodging the complaint! When I called them about Encore Ironhide/Ratchet not being on their online survey database they corrected it within 24 hours!
Customer Support page
Online support form
The Customer Support page lists several call centre numbers that you can phone - just remember to add +81 for dialing Japan from overseas.
e.g.: 0011-81-3-5650-1031
I've got tome Taktomy issues as well.
The green micron car from GF has his head on backwards.
henkei Starscream's chest doesn't hold together in bot mode properly.
And for the really picky Henkei Bumblebee has some blue paint on his noggin' (it's quite little)
I had some dodgy shoulder trouble with my Encore Convoy, but after a quick disassemble and re-assemble, (woth some bending in between) he came good.
Hey Gok, did they send you the stuff when you were in Australia or Japan?
Latest Blog Entries:
I have an Optimus Prime junior from the 3 pack with 2 left feet, I kept him for this oddity.
I've found that the back of Henkei Skyfire's cockpit, which is blue, doesn't fold down properly when in robot mode. It could be easily fixed with some filing. I took a look at my 2nd MISB version, and it seems to suffer the same problem.
My MP4 has some mismatched red and some minor chipping.
I find it ironic that bumblebee was due to too much paint.
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