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25th June 2009, 01:16 AM
#1
Need Your Help !
Recently i purchased some g1 toys from ebay. I received them and they all turned out to be knockoffs rather than originals (very disappointing). Aswell as being charged $15 U.S more than what was originally agreed for postage. I have taken this up with Paypal and they are currently investigating my issue.
They have replied to me with:
"To continue with the investigation of your complaint, we must request
documentation to support your claim that the item is not authentic. Please
obtain a document from an unbiased, third-party, such as a dealer,
appraiser, or an organization that is qualified in the area of the item in
question (other than yourself), which clearly identifies the item as not
authentic. The document must specifically state how the item received
differs from an authentic item and must include a detailed explanation of
how the person evaluating the item determined that it is not authentic. If
possible, the document should include a serial number, and must be on
letterhead that includes the name, address, and phone number of the
business or organization so that PayPal may contact them if necessary. "
I will appreciate all help. i had originally asked the seller if they were genuine from the 1980s and not KO's and he said "they all are except 2". How disgusting.
Thanks team
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