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Thread: Reporting Excess Shipping on eBay

  1. #1
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    Default Reporting Excess Shipping on eBay

    I know this frustrates a lot of members, even if the shipping charges are declared clearly up front. Turns out this is clearly against eBay policy and there is a facility to report it.

    Policy: http://pages.ebay.com.au/help/polici...-shipping.html

    To report:

    1. Report Item
    2. Reason for Report: "Listing policy violations (improper keywords, outside links, etc.)"
    3. Detailed Reason: "Circumvention of eBay fees"
    4. Additional Information: "Excessive shipping and handling"

  2. #2
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    Default

    Yeah I report these all the time whenever I come across something that interests me but the seller has over-inflated the postage costs to make up for the lower sale price.

    I remember when I was looking around for a Unicron, I saw one listed for USD$9.95 as a Buy It Now price, however the postage cost to Sydney was USD$90

    Needless to say, I reported it and eBay cancelled the listing - it eventually was relisted a couple of weeks later at USD$90 inc free shipping.

  3. #3
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    Default

    Ok, take this eBay auction for example. I was looking to complete a few figures and this seller had a few bits and pieces I needed but wouldn't budge on his postage price and policy. I told him that this would affect his selling to overseas bidders but he didn't seem to care.

    Do we have some kind of standing against people like this? Can we make them list a more appropriate shipping cost?

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  4. #4
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    Quote Originally Posted by Verno View Post
    Ok, take this eBay auction for example. I was looking to complete a few figures and this seller had a few bits and pieces I needed but wouldn't budge on his postage price and policy. I told him that this would affect his selling to overseas bidders but he didn't seem to care.

    Do we have some kind of standing against people like this? Can we make them list a more appropriate shipping cost?
    The thing is that if you actually order it, once it arrives you will notice that it only cost him $5-$8 to send. It's a scam and all too common, I am a afraid.

  5. #5
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    Hmm I don't think this particular auction is a scam in any way. He just ships international express to cover his own ass in case someone pulls a dodgy and files a paypal dispute; claiming they never received the item (even if they did).

    Also, if you change the shipping destination to the United States - you'll notice the seller offers free shipping. Verno, I think your situation is different to what jay has pointed out. You're probably better off hunting for this piece elsewhere

    Even so, $43US is a tad high. It should be around $28 express for something like this.
    Last edited by canofwhoopass_87; 11th February 2010 at 01:48 PM.

  6. #6
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    Default

    I agree. $5-8 is a completely unrealistic expectation.

  7. #7
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    Quote Originally Posted by jaydisc View Post
    I agree. $5-8 is a completely unrealistic expectation.
    Are you sure? I had something much larger sent to me from the US for just $10.75 and it was well packed too. It arrived today. If a Mega and a scout sized toys can be sent at that cost then perhaps a tiny scout gun may be cheaper by just a couple of dollars.

    Again, if some US sellers are able to do it then why not others? The sellers that offer fair shipping options are not newbies that don't know about Paypal fees so it is possible to provide fair and affordable shipping options if the seller is inclined to do so.

  8. #8
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    Quote Originally Posted by kup View Post
    Are you sure? I had something much larger sent to me from the US for just $10.75 and it was well packed too. It arrived today. If a Mega and a scout sized toys can be sent at that cost then perhaps a tiny scout gun may be cheaper by just a couple of dollars.

    Again, if some US sellers are able to do it then why not others? The sellers that offer fair shipping options are not newbies that don't know about Paypal fees so it is possible to provide fair and affordable shipping options if the seller is inclined to do so.
    A US seller can charge as little as they want for postage. If a seller wants to be protected by PayPal Seller protection, their absolute minimum cost is $28.95. That assumes the item, packed in its box, weighs less than half a pound. Once the packed item reaches about 1kg (typical size of a deluxe figure in as small as possible a box), the cost rises to $45. Sellers are also entitled to charge for the cost of box and other packing materials.

    Based on those facts, I still believe that $5-8 is a completely unrealistic expectation.

  9. #9
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    Quote Originally Posted by jaydisc View Post
    A US seller can charge as little as they want for postage. If a seller wants to be protected by PayPal Seller protection, their absolute minimum cost is $28.95. That assumes the item, packed in its box, weighs less than half a pound. Once the packed item reaches about 1kg (typical size of a deluxe figure in as small as possible a box), the cost rises to $45. Sellers are also entitled to charge for the cost of box and other packing materials.

    Based on those facts, I still believe that $5-8 is a completely unrealistic expectation.
    If you say so.

  10. #10
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    Default

    Please, don't take my word for it. Research it yourself.

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