I ordered a fansproject power commander(the red one) from RK for 119USD.

They are very fast indeed. But once I open the box, I saw "TFX-01 city commander" on it. I hesitated a little bit thinking this might be a wrong one. But I am new to TFs, so not very sure. I cut the seal, it is a wrong one.


I contact them. After providing couple of photo evidence, this is what I got form their reply:

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OK, we will ship the correct one to you, and the wrong one, just keep it.

Thanks,
Ray
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It made me more than better off, but why they do that? Do you have any similar experience with them?