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  1. #1
    Join Date
    2nd Aug 2008
    Location
    Perth
    Posts
    810

    Default Ebay Selling Question

    Sorry if this is in the wrong section, please move this topic if such is the case.

    Anyhow this is my current problem. I have sold an item to a user, the buyers address on file with both ebay & paypal contains no street address, without using the actual details this is basically what I have been given:

    Joe Bloggs
    ..............
    Cairns QLD 4011

    The buyer has paid today via paypal, which I normally would send their item to the address they have on file with paypal, however due to the lack of details I was unable to do this, I contacted the buyer and informed the buyer that the address they have on file has no street name or number, to which I received a msg asking to send to a completely different name, suburb & postcode. This whole situation felt dodgy to me and also because of the fact ill never send to an unconfirmed address for transactions paid via paypal, I refunded the buyer and have cancelled the transaction(awaiting confirmation from buyer).

    I have since received a msg threatening to leave me negative feedback, with a 100% positive record and to my understanding have done nothing wrong, besides stick to ebay & paypal policy, this is something I don't wish to occur.

    My questions are:
    1. Is there a way to stop this member from bidding on my auctions from now on ?
    2. Will he even be able to leave me feedback seeing as I have refunded him ?
    3. If the user does leave me negative feedback, will I be able to get it removed ?
    4. If the user doesn't wish to proceed with the cancelled transaction, what would be my next step ?
    Last edited by Omega Supreme; 20th March 2010 at 05:41 PM.

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