Request for Assistance by any (if any) Japanese speaking person.

[Jaisun]

Sorry Gok, I shoulda mentioned that already, I had previously tried Hasbro Australia (which oddly was an American lady), and all she said was if it has Takara on the box, it's Takara's issue, end of story (even though I told her at least 5 times it was purchased in Australia at target). Thank you for your reply though =o) Unfortunately, I don't have any Japanese speaking friends, hence why I have asked here for help.

[kurdt_the_goat]

Sorry Jaisun, i'm not much help as it's my wife who speaks fluently not me; unfortunately it's hard enough to get her to translate something for me, let alone somebody else

[GoktimusPrime]

Sorry Gok, I shoulda mentioned that already, I had previously tried Hasbro Australia (which oddly was an American lady), and all she said was if it has Takara on the box, it's Takara's issue, end of story (even though I told her at least 5 times it was purchased in Australia at target). Thank you for your reply though =o) Unfortunately, I don't have any Japanese speaking friends, hence why I have asked here for help.

Hmm... well, that's interesting to know. When you find someone to help you, be sure that they quote this to TOMY, because my understanding is that they only service toys that are purchased from retailers who've purchased stock from them, which would exclude Target Australia. So be sure to explicitly tell them that you did already speak with Hasbro and that it was Hasbro who advised you to contact Takara.

Btw, when Hasbro advised you to contact Takara, did you say something like, "But I don't speak Japanese... how do you expect me to communicate with them? Are you able to provide me with a translating service?"

*sigh* Anyway, maybe you can contact the Government of South Australia Interpreting and Translating Centre.
24 Flinders St, Adelaide SA 5000
Tel: (08) 8226 1990
Fax: (08) 8226 1992
Email: itc@saugov.sa.gov.au or saitc@bigpond.com (after hours)
http://www.translate.sa.gov.au/saitc...pal/?q=node/13