MP-5 Accessory Kit from TFsource

[Adzma]

3 weeks back, I put in an order for an MP-5 Accessory Kit from TFsource because Curt, the guy who handles all that, assured me that they've sent heaps of them to Australia before with no problems. It's supposed to be a Christmas present for my brother but it still hasn't turned up yet. He bought one himself a couple of months ago but it was damaged in transit (interestingly though, his took quite a while to arrive as well) and was basically rendered useless, which is why I decided to surprise him with a replacement. I didn't receive a tracking number with the order though, is that usual for TFsource? I've been keeping in contact with Curt but the last email I sent him on the 31st hasn't been responded to yet, but my guess that's to do with the new year and whatnot. It will have been 4 weeks on Monday that it was shipped, what do you guys think I should do if it still hasn't turned up by then? File a complaint with PayPal or try to work it out some other way?