LOL Same here. I was on the site 10 minutes prior and for 20 odd minutes, it kept refreshing.
I guess I will sell my extra here if anyone wants it. It usually takes about a month to get to me...
It may be the same with me, I am not sure of shipping times to Sydney from Matty.
Shopping at Mattycollector for the first time was a nerve wrecking suspenseful experience. I was sure that I had missed out when I was 15 minutes in the waiting screen with no sign of breaking free. Thankfully that wasn't the case and I know what to expect next time.
Reading the success/failure stories on he-man.org... man some of those ppl have 5 browsers open and are constantly refreshing manually.. it's no wonder the site can't take it!
They certainly have an interesting way of handling the load anyway. I would have thought just packing their server to the brim with more processor power and memory would solve half these ordering problems (it does for the servers used by my work).
I think the site server is just an old 486 in Matty's basement.
Opening 5 browsers does nothing if they are running from the same connection. The site is grabbing you by the IP address. Each of the computers need to be on a separate connection. I had my PC on my home internet and the smartphone on mobile internet just so that I could have a bit of an edge. It's crazy that a massive corporate body like Mattel has such a crappy server.
Yeah I now know. Unfortunately I am not all that interested in too many figures to have a subscription so I will need to continue battling like this. I understand now why someone said in the He-Man.org chat that its more like a siege than a battle. You have to break through Matty's walls!
I'm no tech expert (just a lowly designer) but i think you're wrong... I'll ask my netnerd friends tomorrow. Each time you reload, you're sending a request from each browser and their server will try and deal with each and every one. There's one guy on there with multiple computers each loaded up with multiple browsers!
Netcraft has some details of their server actually... Windows Server 2003 with IIS6, so it's a bit old software wise but they also have Citrix Netscaler which appears to be some load balancing equipment or software.
Confirmed with my mate that different browsers will result in whole new connections, so the best chance is to not flood it with requests. Th eother thing i don't get is why everyone on he-man.org was reporting WSOD before the start time! That shows a whole lot of people are trying to get onto the page too early. The best option is to load the bundle page well in advance, and then just after it starts, hit refresh once to get it going.
Odd, I imagined the site logging you by IP address not the browser. Anyhow, the WSOD was a complete surprise to me, I didn't expect it at all until I got it. I thought that the only challenge was to get to the end of the transaction before the figures sold out. When I first got the WSOD I thought the site had crashed but then I realized that if I left it alone, it would eventually get me in as otherwise I would be spamming it with the refresh key loosing my place in the queue each time.
It seems very random though. I was stuck on it for about 16 minutes while others who were also there from the start seem to have been on it for well over an hour.
Many people in Australia seems to have gotten in at the same time though.
BTW: King Grayskull is sold out
It's usually a bit less than a month. And Kup, now you know what everyone was on about. Hopefully today was my second last time of having to put up with the white screen of death - the Royal Guards are allegedly the final non-subscription toys, then I just can sit back and allow Matty to do all the work next year.