Lost shipment from RobotKingdom...

[lcz128]

Has this happened to anyone before?

<_< I ordered a premium prime and megs from them and was waiting and waiting for it to turn up- and after emailing them - they gave me the tracking number except that it said that it had been shipped to the states... eventhough my invoice clearly states Australia (in full, not 'AUS')

I've emailed them twice about this now, and still no response. Help! What CAN I do? I don't have that kind of money to just throw around!

[iceburn]

hmm strange :P
probably they gave you the wrong tracking number

how did you pay? if its via paypal at least something can be done
direct from creditcard, contact bank to cancel that withdrawal??

[jaydisc]

c**k-ups

I have faith in the robot kingdom. They will make good and respond. I think they're just trying to find out wtf happened before responding. I hope.

[Pulse]

I'm pretty sure that a business like RobotKingdom don't make mistakes like this. Patience Mate, Patience.

Have they got any customer comments on their site? Maybe that would give you a bit more assurance about your goods.

[Gutsman Heavy]

http://myworld.ebay.com.au/oceankingtoy

here is their eBay feedback, I wouldn't worry, they seem like a reliable mob, I'll definitely buy from them again.

[lcz128]

Thanks for the reassuring words guys... but still no news...

[jaydisc]

Have they responded to you?

[lcz128]

Nope :\

[iceburn]

ohh gosh....could RK have messed up this time!!

[jaydisc]

I can't find a phone number any where on the website. The domain is registered to their technical contact so that's another dead end. I think it's time to kick into high gear persistence.

Write them EVERY day. Be assertive, but don't be rude. That's what I'd do.