ToysRUs UK & US bankruptcy & closure

[DELTAprime]

^ Amazon calls it 2 day shipping but in many cases you can receive your item is as little as a couple of hours. In a city like San Francisco, LA or New York where it's already inconvenient to go to a shopping centre a couple of hours for it to show up on your doorstep for free is a much better deal.

Also they have exchanges and refunds worked out. There are many customers that will buy say 3 pairs of shoes, figure out which one pair they actually want and return the other two because Amazon has made it so easy to do refunds and exchanges.

Amazon has put dozens of entire shopping centres in America out of business, TRU is just another victim.

[GoktimusPrime]

Amazon Japan does the same thing, but they still have retail businesses because their brick and mortar stores are still offering something that online stores can never match - good quality customer service. The thing that sometimes irritates me about shopping in Australia is when I encounter poor or just apathetic customer service. Like when I speak with staff they are often abrupt and inhospitably dismissive. When you shop in Japan you're treated very well and it's a pleasurable experience that makes you want to shop again in the future.