Quote Originally Posted by GoktimusPrime View Post
it wasn't all that long ago that TBI was still reliable. It's actually quite astounding how they've allowed everything to fall down so quickly, and the reason why many customers tolerated them for so long is because they used to be trustworthy. And the reason why so many customers are angry now is because they feel that TBI have betrayed that trust.
Wasn't PC the best thing since sliced bread the first 2 years they were in operation?
TBI have definitely gone down the route of PC with their non updates, very poor customer service response time, and they are outright banning ppl from their TBI customer HQ PRIVATE facebook page.

They also keep posting new products like PC did. How hard is it to be transparent with ur customers?

I feel sympathetic to people that purchased from TBI, I had my doubts with them with their Terms and conditions. I remember when they first started, their T&C were a cut and paste from PC? which led to many believing they were a 2nd PC.