Interesting. I take it the redheads are a robot mode only packaging find? Anybody spot this in alt mode packaging?
Interesting. I take it the redheads are a robot mode only packaging find? Anybody spot this in alt mode packaging?
Thanks Kaiden, I thought it might've been a later production run
Interesting. It could be a qc issue cause I know my lambor has qc issues. The paint on one sode is all scratched up and the plastic is warped. Kinda bummed out about that.
just an update in because i think i remember reading someone else had same/similar problem? and also with RKFrom: Daniel Law
Sent: Monday, June 17, 2013 12:13 PM
To: Lam Tran
Subject: Re: MP Red Alert wrong head followup
Hello,
Please provide the shipping address so I can ship the parts to you individually.
Yours Sincerely,
Daniel
www.robotkingdom.com
From: Lam Tran
Sent: Friday, June 14, 2013 1:34 PM
To: Daniel Law
Subject: Re: MP Red Alert wrong head followup
no, i dont have any upcoming orders
From: Daniel Law
Sent: Thursday, June 13, 2013 12:07 PM
To: Lam Tran
Subject: Re: MP Red Alert wrong head followup
Hello,
Thank you for your email.
Do you have any upcoming orders that I can include a part for you?
Yours Sincerely,
Daniel
www.robotkingdom.com
From: Lam Tran
Sent: Wednesday, June 12, 2013 4:08 AM
To: Daniel Law
Subject: MP Red Alert wrong head followup
hi, i emailed you over a month ago about my MP Red Alert having the wrong head and have not received a reply.
its been almost 3 weeks (on top of the month i had to wait for a reply) and i haven't seen or heard anything and i had a close look at my MP RA and couldn't figure out how to remove the head if indeed they are intending to send me a replacement part... i'll try emailing again when its hit a month.
This... technically isn't a flaw with the toy, but rather a variant (even if it may not be preferred). Still, if Robot Kingdom have agreed to replace it, then it should be done at their cost. I don't understand this BS with lumping it with your next order.
I'd recommend posting on their Facebook page. That might warrant a speedier reply than private email.
Finally. They've decided to actually send me a replacement part?! It took them... 7 emails from me and 3 months!RK order 75782 parts
Your order is sent on 23 August 2013. The parcel no. is RC116801347HK
That good to hear ....Can you post what they send you ...im very curious as what pieces they will send ... hopefully the whole head ..? but it pin together .... im in the middle of doing a lambo custom and the head can't be taken of with out very carefully depinning the head in two places .. which i found all most impossible without damaging it