Ozformers Transformers Collectors Australia


Go Back   Ozformers Transformers Collectors Australia > Info and Activities > Kup's Discussions and Questions

Sightings/Sales

Reply
 
Thread Tools Display Modes
  #11  
Old 3rd May 2012, 01:51 PM
iceburn's Avatar
iceburn iceburn is offline
Rank 8 - Multi-Section Mod
 
Join Date: 27th Dec 2007
Location: Singapore
Posts: 8,721
Default

Quote:
Originally Posted by liegeprime View Post
It won't work since the item was purchased in RK instead of a retail store in Japan as Gok did with his item. For now it's going to be a wait and see still for Deonasis since as you mentioned it could be that they're still sorting things out post Botcon. Let's just hope that your hunch is correct Icy.
well, can always give it a shot.... no harm done
__________________
So long fellow Aussies....
Reply With Quote
  #12  
Old 3rd May 2012, 03:53 PM
Tober's Avatar
Tober Tober is offline
Rank 8 - Multi-Section Mod
 
Join Date: 27th Dec 2007
Location: Sydney
Posts: 3,272
Default

Consider a PayPal dispute for damaged goods. It's about the only thing that gets their attention.

I only use Robotkingdom when I HAVE to.

You now also have me really worried. I have MP-9v.2 and MP-9B, but they are still boxed*.


*Not a MISB collector, just lazy.
__________________
Which brings us to where we are today...


Reply With Quote
  #13  
Old 3rd May 2012, 05:10 PM
Cat's Avatar
Cat Cat is offline
Rank 1 - New/Inactive
 
Join Date: 16th Aug 2011
Location: Brisbane
Posts: 1,380
Default

If you paid via Paypal, remember you only have 45 days to file a complaint with them. (your credit card provider should also provide protection, generally 3 months, but you should check first). And if you sent it to Paypal as a gift payment, there's pretty much nothing they'll do.

It's better to have the Paypal complaint open, just so you stay within the 45 days, if it's starting to get close.
Reply With Quote
  #14  
Old 3rd May 2012, 05:35 PM
Deonasis's Avatar
Deonasis Deonasis is offline
Rank 6 - Deluxe Member
 
Join Date: 14th May 2008
Location: Charters Towers
Posts: 1,433
Default

I may be mistaken but I thought Paypal protection was 45 days from the purchase date.

I ordered this back on 31st Jan (via Paypal) so I believe I have been outside the 45 day complaint period even before I received my figures on the 2nd April.
__________________
"I am not a gun. I'm hitting people with a hammer. On Mars."
The Iron Giant / David Wildgoose
Reply With Quote
  #15  
Old 3rd May 2012, 07:11 PM
Cat's Avatar
Cat Cat is offline
Rank 1 - New/Inactive
 
Join Date: 16th Aug 2011
Location: Brisbane
Posts: 1,380
Default

Quote:
Originally Posted by Deonasis View Post
I may be mistaken but I thought Paypal protection was 45 days from the purchase date.

I ordered this back on 31st Jan (via Paypal) so I believe I have been outside the 45 day complaint period even before I received my figures on the 2nd April.
Yeah, well and truly.

Did the payment to them come from your credit card though? (ie linked to your paypal account).

If yes, you are most likely still within range to dispute the transaction.

*EDIT: 3 month time then in all likelihood. Still, it wouldn't hurt to ring your bank ASAP.)

Last edited by griffin; 3rd May 2012 at 07:51 PM.
Reply With Quote
  #16  
Old 4th May 2012, 02:57 PM
Deonasis's Avatar
Deonasis Deonasis is offline
Rank 6 - Deluxe Member
 
Join Date: 14th May 2008
Location: Charters Towers
Posts: 1,433
Default

The "dispute via my credit card company" ball is rolling - I didn't know this was possible so thanks :thumbsup: It is more of a back up plan as an investigation will take a while to ramp up and I really still prefer to sort it out with emails and customer service. Whether they care for good press or bad press I'll give it to them.
__________________
"I am not a gun. I'm hitting people with a hammer. On Mars."
The Iron Giant / David Wildgoose

Last edited by Deonasis; 4th May 2012 at 03:19 PM.
Reply With Quote
  #17  
Old 4th May 2012, 05:58 PM
Slag's Avatar
Slag Slag is offline
Rank 6 - Deluxe Member
 
Join Date: 9th Sep 2011
Location: Guildford/Perth
Posts: 1,823
Default

this is the kind of stuff that puts me off collecting.... sometimes...
i'm sure it will work out. it's just the extra time and effort you have to put in..
Reply With Quote
  #18  
Old 4th May 2012, 08:34 PM
Cat's Avatar
Cat Cat is offline
Rank 1 - New/Inactive
 
Join Date: 16th Aug 2011
Location: Brisbane
Posts: 1,380
Default

Quote:
Originally Posted by Deonasis View Post
The "dispute via my credit card company" ball is rolling - I didn't know this was possible so thanks :thumbsup: It is more of a back up plan as an investigation will take a while to ramp up and I really still prefer to sort it out with emails and customer service. Whether they care for good press or bad press I'll give it to them.
Excellent. I was a bit iffy on it due to the timeframe being so close to 'too long', so I'm glad to see them take it on.

Be prepared for a long wait, in all likelihood. They have to contact the other bank, and give them a reasonable time to return info and verify on their end, and so on and so forth.

Realistically, these things usually take 4-6 weeks, and lean much heavier to the longer time.

But at least they're investigating it for you, that's the main thing.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +10. The time now is 12:59 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.