Premiumcollectables (PC) (Australia) feedback

[Congie]

Received my UW-04 Devastator a fortnight ago but the Hook figure had a nasty factory fault with the Bonecrusher arm combiner peg that made combined mode impossible.

I e-mailed PC's customer service with some photos and 2 weeks later, a replacement Hook arrived with my MP27 Ironhide order. Very pleased with the post-sales support.

[Ace]

I received my UW Devastator yesterday. I was so excited opening the box it was sent in, until I found a couple of holes puncturing the front of the UW box. I checked the box that it was sent in and there was no damage.. Strange?

I really love the big guy. I guess I can deal with the holes, just disappointed in receiving it like that. Lucky I'm not a MISB collector.

[Smint]

Recieved my UW Devy a few days ago. No box damage. I guess im one of the lucky ones.

[Nevac]

Got my Ironhide from PC today minor box damage but still acceptable since I'm more concerned about the bot then the box. This is my first time ordering from PC and overall I'm happy with the service I got. I did get a little concerned when other members were receiving theirs last week and I had no update on mine. I emailed them and got a reply the following day stating that he will be on his way shortly.

Got the tracking email this morning and he arrived on the same day very pleased and I can't wait till my next few MP's arrive in the coming months.

[MayzaPrime]

Got my Ironhide from PC today minor box damage but still acceptable since I'm more concerned about the bot then the box. This is my first time ordering from PC and overall I'm happy with the service I got. I did get a little concerned when other members were receiving theirs last week and I had no update on mine. I emailed them and got a reply the following day stating that he will be on his way shortly.

Got the tracking email this morning and he arrived on the same day very pleased and I can't wait till my next few MP's arrive in the coming months.

Everyone is getting their Ironhide except for me... I am still waiting for it to be sent

I have MP Ironhide envy

[ZoonMaster5000]

Everyone is getting their Ironhide except for me... I am still waiting for it to be sent

I have MP Ironhide envy

Guess you don't want to hear about me getting mine today then

Always happy with pc's service and have always been lucky with my very mint boxes! Keep up the good work

[Blastwave]

Everyone is getting their Ironhide except for me... I am still waiting for it to be sent

I have MP Ironhide envy

Same here, I ordered on the 8th Sept, how about you?

[ampoldj]

Same here, I ordered on the 8th Sept, how about you?

im also on the 8th and still none well we may be on a different run or still being processes

[Blastwave]

im also on the 8th and still none well we may be on a different run or still being processes

I don't mind the wait but some communication would be good. Its reassuring to know I'm not the only one waiting.

[Borgeman]

I ordered mine on the 7th, and only got shipping notification on Monday.
Im pretty sure they probably are a body or two short when it comes to dispatching, but given how well everything is run otherwise, I don't see why they need to give out constant updates to people. It's not like they're causing unacceptable delays.