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Thread: Toybot Importz feedback

  1. #301
    Join Date
    10th May 2008
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    WA
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    I recently received a delivery from them... aside from one of the toy boxes getting a little squished, I'm back being satisfied with their service.

    Then again, I only buy in-stock items these days and I enjoy a good toy sale

    They appear to be an honest bunch... just overwhelmed with a growing business and not ready with hiring an additional pair of hands as that would eat into their profit margins.

    Might benefit them to review their systems and processes if this many customers are unhappy... or do nothing... there'll still be folks willing to buy and wait.

    For those who can't wait or aren't willing to take the risk (like myself), just don't pre-order and save yourself the hassle.

  2. #302
    Join Date
    27th Dec 2007
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    Sydney
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    If I do ever receive my MP+ Megatron and Shockwave orders, I'll gladly support them by never placing strain on their ordering system again.
    Which brings us to where we are today...



  3. #303
    XMan's Avatar
    XMan is offline Rank 6 - Dedicated Member
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    6th May 2013
    Location
    Canberra
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    345

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    I bought an in-stock item SH Figuarts Captain Marvel - received notification just a few hours later with confirmation item sent and Sendle Tracking ID

  4. #304
    Join Date
    10th Mar 2016
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    Sydney
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    Got refunded for Laserwave and now my business with TBI is concluded.
    Looking to buy lucky draw Armada Prime and Diaclone Marlboor Wheeljack.

  5. #305
    Join Date
    27th Dec 2007
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    Quote Originally Posted by Tha_Phantom View Post
    Got refunded for Laserwave and now my business with TBI is concluded.
    Did you request a refund?

    My MP-29+ Laserwave finally arrived today. MP-26+ Megatron is still sorely missing...
    Which brings us to where we are today...



  6. #306
    hYpNoS is offline Rank 6 - Dedicated Member
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    10th Sep 2016
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    Nothing for me yet...and people wonder why I don't support australian businesses -_-

  7. #307
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    10th Mar 2016
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    Quote Originally Posted by Tober View Post
    Did you request a refund
    No it just came out of the blue. I'm fine with it though as I can move on now. I have already purchased a replacement Laserwave.
    Looking to buy lucky draw Armada Prime and Diaclone Marlboor Wheeljack.

  8. #308
    Join Date
    8th Dec 2015
    Location
    Brisbane
    Posts
    192

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    Has anyone had a response from these guys recently? Still waiting on MP29+ and MP36+.

  9. #309
    Join Date
    27th Dec 2007
    Location
    Sydney NSW
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    37,637

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    My next pre-order with them is Big Powered which is currently listed as: "Stock has started to arrive, shipping of pre-orders has started." Hopefully this means that I'll get the toys soon.

  10. #310
    Join Date
    27th Dec 2007
    Location
    Sydney
    Posts
    3,150

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    Received my MP-36+ and MMC Azaela after I sent them a request via their contact form. Not sure if that helped or just coincidence.

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