Quote Originally Posted by BlitzKing View Post
Do you usually get an email when your order has been dispatched? I got an email from Oxipay saying my order has been dispatched but nothing from Saviers.
Oh wow! when? give me your order number?

now the usual procedure is:

After post, we send out sms to the mobile number you left in the order with your track number. And then (if you use oxipay), we go to oxipay dashboard to mark it as dispatched. So you should get sms first before oxipay. And for frequent buyers whom I know their facebook id, I will usually just give them the tracking number via facebook messenger.

another way to check status, if you registered, then you can go to:
https://www.tftoys.com.au/my-account/
to check all your orders' status.

also, if your order does not contain preorder items, then once we mark your order as "completed" after we post it, you will get a system email saying order is completed, but the system will not show tracking number though.