Saviers Toys (Australia) feedback

[SharkyMcShark]

Still in operation.

I received my Oversized Studio Series Starscream from them last week.

I will say that I find the setup of their store kind of infuriating. If a pre-order item is out of stock (ie all pre-orders taken) it still shows as in stock, and they still accept payment and then have to manually refund it. Bit annoying.

[Onslaught]

I've had good experiences with Saviers, until just recently (Dec 2022 - Jan 2023) - where I've no reply to an enquiry, through their contact page, a follow-up email and another email about a separate issue. This is an 8 week period - I feel I'm being patient?
I have something I'd like to order something from them, but I'm being cautious, as I've been bit before from previous Aussie stores. I've been putting off posting this as I think Saviers is a great store, but other than their contact form and email, I don't use Facebook, how can I get a message through?

[JJJ]

Their contact form and e-mail is all I've ever used (and should always be sufficient for a web business - social media be damned). They do seem to go on an annual trip to China, possibly about now (to coincide with Chinese New Year), but they generally put up a message about that. Seems odd.

Searching turns up a phone number that they don't appear to list on their web site at all: +61 434 006 411.

[Onslaught]

Their contact form and e-mail is all I've ever used (and should always be sufficient for a web business - social media be damned). They do seem to go on an annual trip to China, possibly about now (to coincide with Chinese New Year), but they generally put up a message about that. Seems odd.

Searching turns up a phone number that they don't appear to list on their web site at all: +61 434 006 411.

Yeah. I think I'll wait it out a bit more before e-mailing again. Thanks for the phone number info.

[Choos]

Ordered TE-01 Clear from Saviers on the weekend, paid via direct debit, was dispatched on Monday and received on Tuesday (express post.) Shipped in the TE-01 brown cardboard box with bubble wrap. Good updates on dispatch etc, definitely will buy from again.

On another note I did contact via text a week or so earlier asking if I could pickup with cash, while he couldn't do a face to face transaction due to other work commitments he did offer for cash in his letterbox and the product on his deck... I didn't want to do this just in case the cash was stolen from the letterbox before he got home or the product wasn't there but nice to have a seller wanting to do business and being flexible.