Hobby Link Japan (HLJ) feedback

[Defcon]

I've only very recently seen QT-19 Convoy & 20 Megatron preorder listed. But its showing up as 'Stop Order'. Does this mean its already sold out or staging to commence the preorder?

Don't be to worried, they will open up the preorders again at least once or twice before release, and will also sometimes have some stock upon release. It seems they do this with a lot of items, it is very handy. Although it can be a problem if they open a preorder later and can't fill the order upon release ??? its unlikely, but it did happen with the Takara Legends fembots, they simply took to many orders.

[Zippo]

4 days since I shipped MP-23 and MP-24 and nothing
Normally ship within a day. Maybe they are getting too popular

[nsm034]

4 days since I shipped MP-23 and MP-24 and nothing
Normally ship within a day. Maybe they are getting too popular

yeah i shipped mine on sun and they just sent through that it's been shipped today , thurs

[Sinnertwin]

also from an email i received re shipping

In addition, yesterday was our semi-annual inventory, and since all staffers were working on that, no packages were shipped that day.

they were a little behind, but they'll get there

[drifand]

You need to be patient, or just pop an email just to ask where is it at.
They are normally fast.

[Zippo]

Cheers for the information. Finally shipped today

[Megatran]

There must be a big back log of orders they still need to process & ship. Mine is being 'double checked before shipping'. Not sure if that's their standard statement for 'be patient'.

[Zippo]

Being patient allowed me to add a TAV Roadblock to my order.

[Zippo]

I may have lost HLJ as a supplier.
Seems they have been keeping tabs on my order history and what they call excessive cancellations.

My general practice is to order 5 or 10 of a said figure, offer the pre orders to New Zealand collectors and then adjust what I have on order at HLJ. Since 2011 I have apparently cancelled over 1.5 million yen worth of items and now an undesirable customer

I have let them know that in the last 3 months I have spent over 225,000 yen at their web site and none of the pre order items I have ever cancelled have ever appeared on the website as general items for sale.

However since they have taken exception to me, I have invited them to cancel all pre orders I have on file and then close my account once I have shipped the last private warehouse item. I also offered them an alternative... their choice.

Nice way to end a 15 year relationship

[Sinnertwin]

If you do continue to use HLJ, have you considered adjusting your current method of group ordering? $16,400 is quite a bit of money to have cancelled over 4 years