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  #431  
Old 17th August 2017, 12:03 AM
Megatran
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Originally Posted by ampoldj View Post
Yep unlucky first timer. Your box looks A OK as well come to think it took them two days to ship mine (which I understand since it aint EMS)

I'd be peeved too.
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  #432  
Old 17th August 2017, 12:58 AM
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Originally Posted by hYpNoS View Post
How do you mean by this exactly?
They could in theory completely open the packaging if they suspect the contents are illegal, though I assume they'd only go that far if any scans on it revealed a shape/material that warranted a physical inspection.

Most of the time it would just involve them opening the shipping box and confirming there's nothing carefully placed inside.
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  #433  
Old 8th September 2017, 11:38 AM
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Got send W1 TLK BB instead of W3... so waiting for an email response. As long as they replace it I don't mind, I'm just worried if I have to send it back first they'll sell out of the BB I ordered :'(
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  #434  
Old 8th September 2017, 03:50 PM
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Seraphim Prime Seraphim Prime is offline
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Originally Posted by Dimi194 View Post
Got send W1 TLK BB instead of W3... so waiting for an email response. As long as they replace it I don't mind, I'm just worried if I have to send it back first they'll sell out of the BB I ordered :'(

I read this and was worried the same thing would happen to me!

Fortunately for me, I had no issues.

It might be an isolated case. Hopefully you get a good response from them!
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  #435  
Old 11th September 2017, 04:14 PM
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I made a large order with them a few weeks ago, a lot of it is still on pre-order. they emailed me and asked if they could ship it in two separate shipments because the shipping method I picked didn't allow for the total volume of stuff I ordered. I said that would be fine. so they shipped half of my order, there is still some in-stock stuff with them waiting for the remainder of my pre-orders.

It took just a matter or days, was well packed, came with a hand full of those DoTM trading cards and I now have half of my order in hand.

Excellent service especially since there was no extra charge to send it in separate lots.
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  #436  
Old 14th September 2017, 10:39 AM
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Update to BB; after a few emails they said I didn't even have to return the mistake one and they'll ship the new BB with my Dragonstorm... so assuming that happens we should be all good!
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  #437  
Old 14th August 2018, 05:18 PM
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Got my dinobot. came pretty quick. also got a free DOTM card folder and some dotm cards are per usual (surprised they still have these things lol)
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  #438  
Old 14th August 2018, 06:02 PM
Galvatran Galvatran is offline
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Originally Posted by yoshi594 View Post
Got my dinobot. came pretty quick. also got a free DOTM card folder and some dotm cards are per usual (surprised they still have these things lol)
RK must have a warehouse full of them... that hardly anyone wants.
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  #439  
Old 14th August 2018, 10:52 PM
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Originally Posted by Galvatran View Post
RK must have a warehouse full of them... that hardly anyone wants.
Hey I want them! My son is collecting them and he needs that folder too. All the cards have been from what they throw in but they have never put the folder in. Would put another order in for the upcoming masterpiece releases but was hoping the A$ would show some life first.
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  #440  
Old 15th August 2018, 11:31 AM
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MayzaPrime MayzaPrime is offline
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Originally Posted by DaptoDog View Post
Hey I want them! My son is collecting them and he needs that folder too. All the cards have been from what they throw in but they have never put the folder in. Would put another order in for the upcoming masterpiece releases but was hoping the A$ would show some life first.
Just hit them up in the extra info section. I did, I said 'Hey RK, been a long time customer so I need somewhere to store the cards any chance you can chuck in a folder with this order', and they did.
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