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Thread: Hasbro replaced my 20th DVD Prime

  1. #11
    Join Date
    27th Dec 2007
    Location
    Melbourne
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    mat if they dragged a new one in from the states id be happy, even if it took nearly 3 months

    George
    www.mariokart64.com
    --------------------------------------------------------
    "Sometimes, the wrong thing feels so right"
    --------------------------------------------------------

  2. #12
    Join Date
    30th Dec 2007
    Location
    Sunshine Coast
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  3. #13
    Join Date
    2nd Jan 2008
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    NSW (southwest metro)
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    Quote Originally Posted by Soundwarp View Post
    2 Thumbs up to Hasbro!
    maybe there's a change in management @ hasbro

  4. #14
    Join Date
    29th Dec 2007
    Location
    NSW
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    14,762

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    Hasbro actually cared about your Costumer satisfaction? That's the first time I hear something like that.

    Maybe when you called Hasbro you reached one of the Rebels who seek to overthrow the evil tyrany of Aaron archer and like most Rebels, they are trying to gain the support of the people
    ________
    Creampie panties
    Last edited by kup; 22nd March 2011 at 03:17 PM.

  5. #15
    Join Date
    29th Dec 2007
    Location
    Sydney
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    557

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    Quote Originally Posted by Soundwarp View Post
    2 Thumbs up to Hasbro!
    QFT

  6. #16
    Join Date
    28th Dec 2007
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    I wonder if thats where some unsold stock goes, back to Hasbro for this kind of situation.



    hmmmmmmmmmmmmmm im gonna return my reissue optimus, the smokestacks on the box photo are not on the toy, false advertisment

  7. #17
    Join Date
    27th Dec 2007
    Location
    Sydney NSW
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    37,658

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    That's a great story. I give Hasbro one thumb up.

    2 thumbs up to Takara who sent me a replacement part for my Masterpiece Convoy - via international FEDEX (which meant that it arrived in 3 working days) and also gave me a bunch of freebies (SCF PVC and exclusive stickers)!!

    Either way, a great outcome.

  8. #18
    Join Date
    31st Dec 2007
    Location
    Western Sydney
    Posts
    7,229

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    I'm surprised that Hasbro did not send you "A toy of equal or lesser value" then send you out a Cybertron Clocker as a trade-off.
    Looking For: Wreckers Saga TPB Collection (with Requiem)

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