Ozformers Transformers Club of Australia


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  #141  
Old 7th September 2018, 11:57 AM
drifand drifand is offline
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Hlj refunded me and put towards my metal build Strike Gundam.

Item came well packaged and reasonable speed.

While it charged gst, their services are good.
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  #142  
Old 28th October 2018, 10:00 AM
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Is anyone else having trouble shopping at HLJ atm? I've signed in and added toys to my trolley, but when I try to checkout to purchase them it tells me that my trolley is empty and won't allow me to proceed to checkout. Buh?
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  #143  
Old 28th October 2018, 11:34 AM
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I bought a Novastar from HLJ yesterday. I had a hell of a frustrating time checking out. Turns out I had to create a new shipping address before I could check out properly.
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  #144  
Old 28th October 2018, 12:08 PM
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I had to sign out and back in again to finish a purchase yesterday as the cart kept screwing up. I didn't need to ship anytging though.
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  #145  
Old 28th October 2018, 04:54 PM
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Quote:
Originally Posted by GoktimusPrime View Post
Is anyone else having trouble shopping at HLJ atm? I've signed in and added toys to my trolley, but when I try to checkout to purchase them it tells me that my trolley is empty and won't allow me to proceed to checkout. Buh?
Their new site seems a bit work in progress tbh, but I bought some stuff yesterday with no issues
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  #146  
Old 28th October 2018, 10:51 PM
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I'm trying to preorder a Encore Big Convoy now that they have taken it off order stop, but their site is acting like it's just been hit over the head with a shovel and has short term memory loss.
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  #147  
Old 28th October 2018, 11:26 PM
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Quote:
Originally Posted by Dimi194 View Post
Their new site seems a bit work in progress tbh, but I bought some stuff yesterday with no issues
I asked a mate to see if he could order the toys for me and it didn't work for him either. :/ I've managed to get them from somewhere else, but still... pretty disappointing. I've messaged HLJ and hopefully they can resolve this issue.
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  #148  
Old 29th October 2018, 11:08 AM
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kovert kovert is offline
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Had some issues with the HLJ Private Warehouse through desktop/laptop web browser. Funnily enough, the site process seemed to be fine through a smartphone browser. When the new version of the site was launched few weeks ago, I couldn't even pre-order.

While the old site wasn't responsive/optimised for mobile devices, it was reliable. Now it is flaky and slow to load.
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  #149  
Old 29th October 2018, 12:12 PM
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Quote:
Originally Posted by kovert View Post
Had some issues with the HLJ Private Warehouse through desktop/laptop web browser. Funnily enough, the site process seemed to be fine through a smartphone browser. When the new version of the site was launched few weeks ago, I couldn't even pre-order.

While the old site wasn't responsive/optimised for mobile devices, it was reliable. Now it is flaky and slow to load.
Yep same here, hopefully they sort it soon.
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  #150  
Old 29th October 2018, 04:07 PM
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Dinkydarth Dinkydarth is offline
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tried looking at their transformers sale page. Couldn't load. I hope they get this sorted soon. I've been a happy HLJ customer for many years.
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