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Thread: The Little Toy Company feedback

  1. #311
    Join Date
    27th Jun 2008
    Location
    Melbourne
    Posts
    2,360

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    Quote Originally Posted by beatmag View Post
    They got back to me. Yay.
    Need to wait for another reply from them.
    And then I can get my hopefully get my refund.

    A refund was performed on another order.
    I’m wanting to refund potp throne of primes.
    Seeming they have been shipping thrones today, it’s probably too late for a refund

  2. #312
    Join Date
    8th Dec 2015
    Location
    Brisbane
    Posts
    192

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    I got refunds for a couple of outstanding orders, PoTP Throne shipped and then fired as a customer. All I wanted was a realistic ETA. :|

  3. #313
    Join Date
    12th Jun 2011
    Location
    Gladstone
    Posts
    6,472

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    Quote Originally Posted by beatmag View Post
    They got back to me. Yay.
    Need to wait for another reply from them.
    And then I can get my hopefully get my refund.

    A refund was performed on another order.
    I’m wanting to refund potp throne of primes.
    So how many times did you have to attempt to contact them? I'm trying to contact them to get a Deluxe Novastar and some extra shipping refunded. Two attempts so far, so far zero response.

  4. #314
    Join Date
    8th Jul 2018
    Location
    Australia
    Posts
    17

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    So they’ve shipped my thrones instead of refunding.
    Not what I asked for.

    I’ve probably annoyed the crap out of them.
    Argh well. Whatever.

  5. #315
    Join Date
    8th Jul 2018
    Location
    Australia
    Posts
    17

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    Quote Originally Posted by DELTAprime View Post
    So how many times did you have to attempt to contact them? I'm trying to contact them to get a Deluxe Novastar and some extra shipping refunded. Two attempts so far, so far zero response.
    They’ve always responded to me. I’ve used the contact me form and emails too.
    No idea why they wouldn’t just reply to you too.

  6. #316
    Join Date
    27th Jun 2008
    Location
    Melbourne
    Posts
    2,360

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    Quote Originally Posted by beatmag View Post
    They’ve always responded to me. I’ve used the contact me form and emails too.
    No idea why they wouldn’t just reply to you too.
    Hang on... a couple of posts ago you said they hadn’t responded to any of your emails... now your saying they always respond....

  7. #317
    Join Date
    8th Jul 2018
    Location
    Australia
    Posts
    17

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    Quote Originally Posted by Krayt View Post
    Hang on... a couple of posts ago you said they hadn’t responded to any of your emails... now your saying they always respond....
    Lol good pick up.
    All my emails except the ones I asked for throne of primes refund.
    For 4 days. Then they replied today.

  8. #318
    Join Date
    27th Dec 2007
    Location
    Sydney
    Posts
    6,459

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    While replies to most of my emails have been prompt, my preorder "expected" in August has yet to ship. I was told it'll ship next week. I shall not be pre-ordering from TLTC again.


    Eagerly waiting for Masterpiece Meister

  9. #319
    Join Date
    12th Jun 2011
    Location
    Gladstone
    Posts
    6,472

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    I got a reply last night. They want to refund both Predaking and Novastar. But I only asked for Novastar to be refunded and some extra shipping. I still really want Predaking, he's my most anticipated POTP figure of the line. If they cancel Predaking I'm going to be livid. I just want them to ship him already. That's why I paid for addition shipping, but they never shipped him and now that I have the last item from the order (Novastar) on it's way from HLJ I just want my Predaking which has been in stock for aa long time to ship.

    I'm never going to preorder more than one item per order through TLTC again.

  10. #320
    FatalityPitt Guest

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    I'll continue to buy from TLTC, but I just won't pre-order anything too exotic from them next time.

    Still waiting for the Decepticon Clones that I pre-ordered in March (while watching YouTube video reviews of them that are many months old ). I'll continue to wait because I seriously need them in my collection, and there's no way I'm gonna pay eBay prices for them!

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