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Thread: Robot Kingdom (RK) (Hong Kong) feedback

  1. #231
    Join Date
    27th Dec 2007
    Location
    Singapore
    Posts
    8,743

    Default

    i'm placing my fingers crossed on my preorder after so much hiccups from them too...
    but i can say in the end even if they mess up, they sometimes do make-up for their mistakes.

    the part about having to order and not getting them after a long period of time because of system error, i think RK needs to buck up or SHIP OUT!

  2. #232
    Join Date
    8th Aug 2009
    Location
    Bankstown, NSW
    Posts
    3,067

    Default

    For those that have Facebook accounts, RK also have a page on there.

    If emailing them does not result in a response, perhaps post something on their wall?

    As it's a public forum, they may have no choice but to respond (just a suggestion).

  3. #233
    Join Date
    14th Aug 2009
    Location
    Adelaide
    Posts
    3,319

    Default

    Quote Originally Posted by Vector Prime View Post
    For those that have Facebook accounts, RK also have a page on there.

    If emailing them does not result in a response, perhaps post something on their wall?

    As it's a public forum, they may have no choice but to respond (just a suggestion).
    i posted on their FB page asking about warcry and flameblast being sold as a 2pack - no reply

  4. #234
    Join Date
    8th Aug 2009
    Location
    Bankstown, NSW
    Posts
    3,067

    Default

    Quote Originally Posted by kaiden View Post
    i posted on their FB page asking about warcry and flameblast being sold as a 2pack - no reply
    Quote Originally Posted by Vector Prime View Post
    (just a suggestion)

  5. #235
    Join Date
    2nd Jan 2008
    Location
    Quakers Hill
    Posts
    11,185

    Default

    well, at least I got my refund quick. I might try other sources now to get United F/R even if it's Ebay and hopefully I dont get Effed up like this
    Wanted AM partner Vanguard, Myclones Dirge, G1 Victory Leo, e-hobby Dark scream ( the black version), e-hobby Magnificus
    Parts- AM partner Basher-side guns, G1 Actionmaster Elite Windmill's blades[I][B]

  6. #236
    Join Date
    27th Dec 2007
    Location
    Melbourne
    Posts
    1,330

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    They cancelled my UN-20 order when I got it in stock. Bastards!@@

  7. #237
    Join Date
    28th Dec 2007
    Location
    Sunshine Coast
    Posts
    8,095

    Default

    Guess they sent yours to Golden Phoenix and Zippo

    Here's one at auction. I'm curious to see how it ends.

  8. #238
    Join Date
    27th Dec 2007
    Location
    Melbourne
    Posts
    1,330

    Default

    :'(

  9. #239
    Join Date
    2nd Jan 2008
    Location
    Quakers Hill
    Posts
    11,185

    Default

    Quote Originally Posted by sifun View Post
    They cancelled my UN-20 order when I got it in stock. Bastards!@@
    Same thing happened to my order, I cancelled my whole order with them altogether and got the refund quick - just 2 days, so Im gonna source these figures somewhere else. Shame though the prices in ebay and other online shops are ridiculous.
    Wanted AM partner Vanguard, Myclones Dirge, G1 Victory Leo, e-hobby Dark scream ( the black version), e-hobby Magnificus
    Parts- AM partner Basher-side guns, G1 Actionmaster Elite Windmill's blades[I][B]

  10. #240
    Join Date
    29th Dec 2007
    Location
    Dunedin, New Zealand
    Posts
    3,412

    Default

    Drat!
    Got an email from clerk@robotkingdom.com regarding my last order

    Dear Customer,,

    Thank you for use our service, we are sorry for couldn't find your order item in our warehouse in this moment, We will update you when we have more information in future.

    Thanks & Best Regards
    Isabella
    www.robotkingdom.com
    Had a feeling it might have been too good to be true
    Have asked for an immediate paypal refund.

    Without looking through the entire thread .. are they normally quick or slow to do the refund?

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