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Thread: Robot Kingdom (RK) (Hong Kong) feedback

  1. #271
    Join Date
    14th Aug 2009
    Location
    Adelaide
    Posts
    3,319

    Default

    Adding this to the record

    emailed RK on the 9th of January about updating my order to the new address. was told to update my address with paypal. I did so told them and then the 24th came and it was mailed out only to be sent to my old address.

    this is the first time they've stuffed up so badly for me. so annoyed.

  2. #272
    Join Date
    3rd Jan 2008
    Location
    Sydney
    Posts
    450

    Default

    In contrast to Kaiden's experience, I had a better than expected one.

    I preordered MP Soundwave last thursday afternoon and had it out of the box and playing with it last night. Super fast and perfectly packaged. One very happy camper.


    Urge to buy toys... rising... rising! TERMINATED DUE TO LACK OF FUNDS

  3. #273
    Join Date
    22nd Aug 2011
    Location
    Toowoomba
    Posts
    40

    Talking

    I pre-ordered MP 12, 13 & 14 back in June 2012 aswell, from RobotKingdom. It's on its way!!!!! Any day now!! Like Christmas all over again.
    Shipping seems to be much faster than other options such as Ebay. Looking forward to spending way too much money with RK over the coming months XD

  4. #274
    Megatron Guest

    Default

    I ordered stuff from RK for the first time a few months ago. Since then, my emails were responded to within 24 hours. Just before they shipped my package, they said I needed to have it upgraded to EMS because it was too big. Once I paid for that upgrade, I received my package a couple of days later (very fast). Also as a side note, they actually asked me if I wanted to be added to their e-newsletter subscription, which I appreciate (unlike bbts who just added my email to their list without asking me first).

    The items were well packaged, and all in good MISMB condition (which is important to me). I even got the MP-13 Soundwave Commemorative coin along with the MP, which I was pleased about.

    So all in all, my first experience with RK was pretty good.

  5. #275
    Join Date
    28th Dec 2007
    Location
    NSW
    Posts
    14,762

    Default

    I ordered from RK too but I didn't get the coin. However I was late pre-ordering so that may have been my fault.

  6. #276
    Join Date
    18th Jun 2012
    Location
    St Clair
    Posts
    1,982

    Default

    I am yet to use RK but from what I have read here I am strongly thinking of changing from BBTS.
    Assume shipping is cheaper too ?

  7. #277
    Join Date
    8th Jun 2012
    Location
    Melbourne
    Posts
    5,306

    Default

    Quote Originally Posted by Starscream77 View Post
    I am yet to use RK but from what I have read here I am strongly thinking of changing from BBTS.
    Assume shipping is cheaper too ?
    Shipping is VERY cheap, especially since it's in HK. They're fast too.
    My bbts order took 2 weeks and shipping was a pain for my classics Soundwave.
    BBTS have very good packaging though.
    RK has alright packing but not too spectacular. Basically a hasbro box usually with newspaper, bubble wrap and a couple sheets of foam.
    Really depends on what you're looking for.

  8. #278
    Join Date
    5th Jul 2010
    Location
    Mornington Peninsula
    Posts
    2,900

    Default

    Quote Originally Posted by Starscream77 View Post
    I am yet to use RK but from what I have read here I am strongly thinking of changing from BBTS.
    Assume shipping is cheaper too ?
    RK is cheaper and faster, but all preorders are pay up front, therefore you must commit.

    BBTS is a little more expensive but they have the pile of loot system and no commitment preorders which makes them a great choice if you're in no rush a have a few things in your p.o.l to make it worth shipping.
    Have a look here:
    Follow me on twitter:
    @Kal_ElofKrypton
    @Soundwaves_cast

  9. #279
    Join Date
    12th Oct 2011
    Location
    Ottawa
    Posts
    974

    Default

    Same here but mine had the 2 lamborghini's and the coins and extra in the box.
    They always package well and ship quickly.

    Vgm out...

  10. #280
    Join Date
    14th Oct 2012
    Location
    Sydney
    Posts
    355

    Default

    Quote Originally Posted by Starscream77 View Post
    I am yet to use RK but from what I have read here I am strongly thinking of changing from BBTS.
    Assume shipping is cheaper too ?
    Don't do it. I've just recently moved from Robot Kingdom to BBTS. Yeah it's more expensive and the shipping times are slower but you are paying for the far superior customer service. You have a problem and BBTS are there no questions asked. You can forget about an exchange or refund with RK, unless you paid with PayPal within 45 days, because you're gonna have to apply the dispute option.

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