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  #21  
Old 1st October 2010, 03:55 PM
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bought battle ops bumbleebee yesterday and returned today. called up kmart and they said they would price match my receipt. so got it from kmart for $58.67 yay
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  #22  
Old 6th October 2010, 04:19 PM
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is there a deadline for refunds for items that haven't been opened?
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  #23  
Old 6th October 2010, 04:23 PM
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Target and Kmart have a 30 day limit on "Change of Mind" refunds. After that, and you can only get a credit, unless it's defective. Last I checked, Myer said a "reasonable amount of time", and I'm sure about Big W. Mr Toys Toyworlds in QLD don't do refunds at all, only exchanges, and I don't know for how long.
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  #24  
Old 6th October 2010, 04:41 PM
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Quote:
Originally Posted by jaydisc View Post
Target and Kmart have a 30 day limit on "Change of Mind" refunds. After that, and you can only get a credit, unless it's defective. Last I checked, Myer said a "reasonable amount of time", and I'm sure about Big W. Mr Toys Toyworlds in QLD don't do refunds at all, only exchanges, and I don't know for how long.
big w gave me a refund for the defective bumblebee.
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  #25  
Old 6th October 2010, 08:14 PM
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Every Australian retailer selling new goods is required by law to provide a refund for defective or not as described goods.
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  #26  
Old 6th October 2010, 09:12 PM
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Quote:
Originally Posted by jazzcomp View Post
is there a deadline for refunds for items that haven't been opened?
Big W, Im sure is 1 yr
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  #27  
Old 7th October 2010, 10:35 AM
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What about TRU? I'm interested to see if I can return Ultimate BBee and buy the one from Kmart which is now at price of $67.
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  #28  
Old 7th October 2010, 11:31 AM
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TRU is the best in my experience. I've returned 2 year old unopened items with a receipt for refunds.
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  #29  
Old 7th October 2010, 12:03 PM
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Big W's Returns Policy:

3. Change of mind
If you have changed your mind, BIG W will provide you with a refund in the form of the previous method of payment, or a Returns Card as long as:

•You have clear proof of purchase, typically a receipt;
•The product and packaging is in its original condition (including manuals and accessories); and
•The product is not on the Product Exclusion List (please see below);

http://www.bigw.com.au/help/returnsp...?bmUID=iJ.xTx3
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  #30  
Old 23rd April 2011, 01:23 PM
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Got the new wave of PCC from toyworld today for $7.75 each Showed them the Big W Catalogue and got the price
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