Ozformers Transformers Club of Australia


Go Back   Ozformers Transformers Club of Australia (otca.com.au) > Info and Activities > Ratchet's Repair Bay & ID/transformation Help

Sightings/Sales

Reply
 
Thread Tools Display Modes
  #11  
Old 14th September 2008, 09:39 AM
kup's Avatar
kup kup is offline
Rank 6 - Deluxe Member
 
Join Date: 28th Dec 2007
Location: NSW
Posts: 14,747
Default

As mentioned before, I have also noticed an increase in QC issues from Takara Tomy products.

However Hasbro suffers mainly from being cheap bastards and cutting in production costs so a lot of their bad QC is mainly due to cheap paints that rub off, thin plastic that stresses or don't encase ball joints properly and other related troubles.

Hasbro also has a large degree of 'standard' bad QC similar to Takara Tomy in the sense of the odd mispainted figures and so on but I guess both companies will never get rid of such issues as long as they outsource all of their manufacturing to third party factories where is impossible to ensure the quality of every figure.

Personally I am still going for henkei as the possibility of bad QC is present in both companies but at least I know that with Takara Tomy, I will not be given a cheaply painted figure where the paint is more likely to end up in my hands after the first transformation.

Takara Tomy's troubles are with the odd figure (although this 'odd' figure is sadly increasing in occurance) while Hasbro's bad QC is clearly systematic for cost cutting.

Last edited by kup; 14th September 2008 at 09:48 AM.
Reply With Quote
  #12  
Old 14th September 2008, 09:45 AM
lcz128's Avatar
lcz128 lcz128 is offline
Rank 6 - Deluxe Member
 
Join Date: 27th Jan 2008
Location: Balwyn
Posts: 1,559
Default

Quote:
Originally Posted by GoktimusPrime View Post
Contact TakaraTOMY and tell them. They actually take complaint calls seriously.

When I called to complain about a missing part on my MP Convoy they FedEx'd me replacement parts (with free gifts as an apology!) which arrived in just a few days from lodging the complaint! When I called them about Encore Ironhide/Ratchet not being on their online survey database they corrected it within 24 hours!

Customer Support page
Online support form

The Customer Support page lists several call centre numbers that you can phone - just remember to add +81 for dialing Japan from overseas.
e.g.: 0011-81-3-5650-1031
... That sounds great, but me no speaky Japanese :|

uhm... I just loaded the pages and was boggled by the lovely kanji etc :b

Quote:
Originally Posted by iceburn View Post
ohoh..now its Takara's paintjob problems...

[edit]
sorry albie..i didn't check that it's unpainted too
anyway if it was unpainted...i wouldn't have known.
left most of my toys MISB
Actually, it's pretty ... obvious when you look at it XD *refers to pic*
__________________

Current Wants:
Shadow Scyther
Reply With Quote
  #13  
Old 14th September 2008, 10:15 AM
Gutsman Heavy's Avatar
Gutsman Heavy Gutsman Heavy is offline
Rank 6 - Deluxe Member
 
Join Date: 28th Dec 2007
Location: Adelaide
Posts: 4,127
Default

I've got tome Taktomy issues as well.
The green micron car from GF has his head on backwards.
henkei Starscream's chest doesn't hold together in bot mode properly.
And for the really picky Henkei Bumblebee has some blue paint on his noggin' (it's quite little)
__________________
G1 sales
Reply With Quote
  #14  
Old 14th September 2008, 10:04 PM
Tetsuwan Convoy's Avatar
Tetsuwan Convoy Tetsuwan Convoy is offline
Rank 7 - Section Mod
 
Join Date: 30th Dec 2007
Location: Japanicus Minimus
Posts: 7,017
Default

I had some dodgy shoulder trouble with my Encore Convoy, but after a quick disassemble and re-assemble, (woth some bending in between) he came good.

Hey Gok, did they send you the stuff when you were in Australia or Japan?
Reply With Quote
  #15  
Old 14th September 2008, 10:14 PM
1orion2many's Avatar
1orion2many 1orion2many is offline
Rank 10 - Admin
 
Join Date: 30th Dec 2007
Location: Perth
Posts: 5,084
Default

I have an Optimus Prime junior from the 3 pack with 2 left feet, I kept him for this oddity.
Reply With Quote
  #16  
Old 14th September 2008, 10:15 PM
jaydisc's Avatar
jaydisc jaydisc is offline
Rank 7 - Section Mod
 
Join Date: 28th Dec 2007
Location: Sunshine Coast
Posts: 7,864
Default

I've found that the back of Henkei Skyfire's cockpit, which is blue, doesn't fold down properly when in robot mode. It could be easily fixed with some filing. I took a look at my 2nd MISB version, and it seems to suffer the same problem.

My MP4 has some mismatched red and some minor chipping.
Reply With Quote
  #17  
Old 14th September 2008, 10:16 PM
MV75's Avatar
MV75 MV75 is offline
Rank 5 - Dedicated Member
 
Join Date: 27th Dec 2007
Location: Brisbane, QLD
Posts: 2,821
Default

I find it ironic that bumblebee was due to too much paint.
__________________
Code:
O o 
  _
 / --------------------------------
|      IMMA FIRIN MA LAZAR!!!
 \_--------------------------------
Reply With Quote
  #18  
Old 14th September 2008, 11:10 PM
STL's Avatar
STL STL is offline
Rank 6 - Deluxe Member
 
Join Date: 28th Dec 2007
Location: Melbourne
Posts: 8,138
Default

Quote:
Originally Posted by lcz128 View Post
Actually, it's pretty ... obvious when you look at it XD *refers to pic*
But it's on the front of the toy! One look and you can tell straight away.
__________________
Collection Count (w/ a 12.42% upsize): 3053
New Family Members: DA-15 Jetwing Prime, DOTM Leader Ironhide, Perfect Effect Reflector, DOTM Shockwave & Skyhammer, eHobby United 3-packs
Current Desires: Japanese BW Optimal Optimus
The Holy Grail: Ultmetal Optimus Prime


Visit the Wonderful World of: The Iacon City Hub-Capital Collection
Reply With Quote
  #19  
Old 14th September 2008, 11:44 PM
GoktimusPrime's Avatar
GoktimusPrime GoktimusPrime is offline
Rank 6 - Deluxe Member
 
Join Date: 27th Dec 2007
Location: Sydney NSW
Posts: 34,051
Default

Quote:
Originally Posted by Tetsuwan Convoy
Hey Gok, did they send you the stuff when you were in Australia or Japan?
I was in Australia. Yeah... I was really impressed by the speed of their service! I was expecting to wait for weeks, but it arrived in a matter of days. It was delivered directly to my hands by express FedEx courier - I had to sign for it and everything. Phwoar!

It was funny, the guy I was speaking to didn't realise that I wasn't in Japan. It was only when he asked me where I lived - expecting me to tell him which prefecture - that I said I was in Australia and he was like, sounding like he nearly fell of his chair, オーストラリア?!? He was also really apologetic (and you just know that they're bowing at you repeatedly on the other end of the phone)... I thought that if he'd felt any more ashamed that he might kneel into Seiza and commit Harakiri. Eep!


Last edited by GoktimusPrime; 14th September 2008 at 11:52 PM.
Reply With Quote
  #20  
Old 15th September 2008, 06:17 AM
Soundwarp's Avatar
Soundwarp Soundwarp is offline
Rank 6 - Deluxe Member
 
Join Date: 30th Dec 2007
Location: Sunshine Coast
Posts: 4,132
Default

Wow this really is dissapointing.
__________________

My Collection
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +10. The time now is 09:10 PM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.