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  #301  
Old 13th May 2019, 02:44 AM
ChlorHex ChlorHex is offline
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I recently received a delivery from them... aside from one of the toy boxes getting a little squished, I'm back being satisfied with their service.

Then again, I only buy in-stock items these days and I enjoy a good toy sale

They appear to be an honest bunch... just overwhelmed with a growing business and not ready with hiring an additional pair of hands as that would eat into their profit margins.

Might benefit them to review their systems and processes if this many customers are unhappy... or do nothing... there'll still be folks willing to buy and wait.

For those who can't wait or aren't willing to take the risk (like myself), just don't pre-order and save yourself the hassle.
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  #302  
Old 13th May 2019, 04:24 AM
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If I do ever receive my MP+ Megatron and Shockwave orders, I'll gladly support them by never placing strain on their ordering system again.
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  #303  
Old 22nd May 2019, 05:58 AM
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I bought an in-stock item SH Figuarts Captain Marvel - received notification just a few hours later with confirmation item sent and Sendle Tracking ID
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  #304  
Old 22nd May 2019, 08:46 AM
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Got refunded for Laserwave and now my business with TBI is concluded.
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  #305  
Old 23rd May 2019, 11:13 PM
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Quote:
Originally Posted by Tha_Phantom View Post
Got refunded for Laserwave and now my business with TBI is concluded.
Did you request a refund?

My MP-29+ Laserwave finally arrived today. MP-26+ Megatron is still sorely missing...
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  #306  
Old 24th May 2019, 03:29 AM
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Nothing for me yet...and people wonder why I don't support australian businesses -_-
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  #307  
Old 24th May 2019, 05:59 AM
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Tha_Phantom Tha_Phantom is offline
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Quote:
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Did you request a refund
No it just came out of the blue. I'm fine with it though as I can move on now. I have already purchased a replacement Laserwave.
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