Ozformers Transformers Club of Australia


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  #3341  
Old 12th July 2018, 04:05 PM
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DaptoDog DaptoDog is offline
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Originally Posted by leej84 View Post
Her reply:
The screenshots unfortunately won’t help us as it states “sorry this product is temporarily out of stock” it does not represent the availability at the time you made the payments.

I also checked the review sites however, it’s not enough to prove that Premium Collectables or Scott Dwyer ascertain in writing that the product was available/on hand for the customers/complainant to buy.

In this case there was no representation to the customer/complainant that the product was on hand.

I will forward your complaint straight to Queensland Police Service (QPS) (batchelor.stephen@police.qld.gov.au). QPS have initiated their own investigation (relating to fraud) by Scott Dwyer / Premium Collectables.


My reply was:
When I made payments for the items in question they were made as preorders. Meaning I paid before they were released or in stock for that matter. The screenshots were made showing the ETA dates of release which have passed (some for over a year) and I still have not received what I paid for. And If you search for the same products online you will find many that are in stock with other sellers, so for Premium Collectables to use the excuses that they used is false. What more evidence do you need?


No reply from Anila yet...
I hear your frustration. Unfortunately we're dealing in an area that is unfamiliar to the Fair Trading. While us people with a brain know what's going on, pre-orders are not commonplace in retail so you will need to be patient if you want them to comprehend the issue.
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  #3342  
Old 13th July 2018, 02:29 PM
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leej84 leej84 is offline
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Originally Posted by DaptoDog View Post
I hear your frustration. Unfortunately we're dealing in an area that is unfamiliar to the Fair Trading. While us people with a brain know what's going on, pre-orders are not commonplace in retail so you will need to be patient if you want them to comprehend the issue.
What can you do... I'm over this whole thing. I did receive most of my money back from the bank at least..

It's pretty sad really. This whole PC thing has pretty much deterred me from purchasing anymore collectables and I've lost my interest. Transformers are still in my heart but it's not like how it use to be.
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  #3343  
Old 14th July 2018, 06:55 PM
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Jetfire in the sky Jetfire in the sky is offline
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Originally Posted by leej84 View Post

It's pretty sad really. This whole PC thing has pretty much deterred me from purchasing anymore collectables and I've lost my interest. Transformers are still in my heart but it's not like how it use to be.

You're not alone there mate. Keep the faith, I've found good old fashion scouring e-bay for hours has come up with some good wins and its toy hunting like that which has made collecting fun for me again.
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