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Old 16th September 2010, 10:44 AM
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Exclamation Replacement Lego parts contact address

http://us.service.lego.com/en-US/rep...s/default.aspx

I've used this before and got the almost insignificant part mailed direct to me.
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Old 16th September 2010, 10:56 AM
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That link is a testimony to the wondrous quality and customer service that is Lego. Hasbro could learn a lot.
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Old 16th September 2010, 11:25 AM
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Quote:
Originally Posted by jaydisc View Post
That link is a testimony to the wondrous quality and customer service that is Lego. Hasbro could learn a lot.
It is no wonder why they are one of the most trusted companies in the world
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Old 16th September 2010, 01:01 PM
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(Figured this deserved its own stickied topic.)
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Old 16th September 2010, 06:23 PM
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you can actually call Lego Australia (sydney based)
1800 683 100.

qoute the set number, piece number (in the back of the instruction booklet)
and where you bought it from and they'll have it sent out.
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Old 16th September 2010, 09:24 PM
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In my years of LEGO buying, I've only had to use this service once. I bought a Collector's Edition AT-ST and noticed four small but essential parts were missing.

I emailed LEGO, they didn't even ask for a receipt. Just got my address and next day the parts were in the mail! Incredible.
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Old 16th September 2010, 09:31 PM
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I've done it three times now. Quick, easy and no fuss.
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