UK Definitive Comic collection from Hachette now in Australia

[griffin]

With the latest pair, it means we now have volume 1 to 26, which covers the original US and UK comic (1-20), the Regeneration One comic (21-24), and the first two volumes of Dreamwave's Gen1 comic (25-26).

http://www.toycollectors.com.au/collections/griffinofoz/2005f.jpg

http://www.toycollectors.com.au/collections/griffinofoz/2005g.jpg

I didn't notice this before, but for some reason, they are skipping Dreamwave's 3rd volume of their Gen1 comic, their Micromaster miniseries, as well as the first 7 issues of their Armada comic and the Energon comic.
Even though the Energon comic and Gen1 comic were left unfinished when Dreamwave collapsed, they could have still included the completed issues and given a short description of what was planned next.
The tfwiki page claims that the Micromaster mini-comic was originally planned, but was replaced with the Armada issues... which is intentionally incomplete so that only the latter part with Gen1 characters is included.

[Paulbot]

Believe those DW issues aren't reprinted (and IDW didn't reprint them either when they reprinted other DW comics) are legal reasons relating to the bankruptcy of Dreamwave and some creators not being paid for their work on those issues.

Armada is not G1 and doens't really belong anyway, that some G1 characters appeared means some of the issues make sense, if you squint, but they could have left Armada out all together and I'd have been fine.

[griffin]

Armada is not G1 and doens't really belong anyway, that some G1 characters appeared means some of the issues make sense, if you squint, but they could have left Armada out all together and I'd have been fine.

I wasn't expecting Armada to be in there either, and would have preferred it left out too... but I can see why they included it if this was supposed to be the "definitive" Gen1 comic collection.
It could then mean including other Gen1 comics, like the Blackthorne 3D comics, one-shot freebie comics like the one that came with a recent complete DVD boxset, and FunPub/3H comics.

It sounds strange that the first seven issues had disputes with payment of the staff, but not any of the other issues.

[Paulbot]

I wasn't expecting Armada to be in there either, and would have preferred it left out too... but I can see why they included it if this was supposed to be the "definitive" Gen1 comic collection.
It could then mean including other Gen1 comics, like the Blackthorne 3D comics, one-shot freebie comics like the one that came with a recent complete DVD boxset, and FunPub/3H comics.

It sounds strange that the first seven issues had disputes with payment of the staff, but not any of the other issues.

Not with Armada - leaving them out is a side effect of the late decision to include some of Armada in this collection but not enough from for all. It's those incomplete series that had the problems.

[Paulbot]

Got this delivery too. No issue 58.


Turns out I did. Issue 60 on backorder, 61 delivered. So now have two volumes pending


Picked up my latest delivery. Third month in a row it was only book (issue 63 /vol58). Beyond a joke now.

When to the post office today to pick up some things waiting for a me a while. This included issues 64 + 65 in one parcel and issue 62 in another. 62 was missing from the last delivery.

I'm still to receive issue 58 and issue 60

This is mostly to help me keep track but might be useful for others to know

#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident [backorder]
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [in country, one month behind]
#67 Vol 78 New Cybertron [in country, one month behind]


I'm still a little surprised that we are about 6 months away from completing the original 80 issue run of these books. Time has flown since these started.

[Vairn]

You may need to call them about the missing issues.
I actually called them since they charged me twice in one week, and I asked about the missing issues, and he said they had no record of it.
So told them and they noted it, and said I should always contact them when they're missing.

[Bumblebee2000]

I've also been charged twice in one week, about to contact them myself but was checking if it had happened to anyone else. I am not missing any issues currently so seems to be unrelated.

Also yeah we've almost completed the original run and thats gone by fast, I mean they're on the extension now but they seemed so far ahead.

[Paulbot]

Hmm. They charged me on 22 May and 29 May too. So either two shipments are about to come my way and catch me up (since I've been two issues behind for ages) or there's a mistake

[Vairn]

I've also been charged twice in one week, about to contact them myself but was checking if it had happened to anyone else. I am not missing any issues currently so seems to be unrelated.

Also yeah we've almost completed the original run and that's gone by fast, I mean they're on the extension now but they seemed so far ahead.


Hmm. They charged me on 22 May and 29 May too. So either two shipments are about to come my way and catch me up (since I've been two issues behind for ages) or there's a mistake

Yeah, they said it was because I was behind, and they're up to issues 68,69. or was it upto 66,67? But yeah, the dude on the extremely broken and noisey line said that, was kind of hard to hear all words.

[valkyrie_76]

Picked up the two missing volumes today (58 and 60) but still waiting for the replacement vol 50.

[Bumblebee2000]

I was charged on the 25 and 29, and yeah I heard those issues as well. The two charges were for 67-69, couldnt get through to them until yesterday. Their page gives no indication of when to call and the closed message was telling me to call back during the period I was ringing?
I think it was a bigger problem with Bissett but if I could see an exact rhythm to when they were charging me I wouldnt jump to 'accident'
67 is still the latest I've had.

[Paulbot]

I was charged on the 25 and 29, and yeah I heard those issues as well. The two charges were for 67-69, couldnt get through to them until yesterday. Their page gives no indication of when to call and the closed message was telling me to call back during the period I was ringing?


My invoices say to phone between 6pm ACT to 12am ACT Monday to Friday - so from about half an hour's time from when I'm posting this at 6:30 ACT time

[Bumblebee2000]

I couldnt get through on Saturday and managed it on the Monday so I did guess that, but it will be the weekend that was the problem when I called back later on the Saturday. But I got the number off the website and no indication there so good to have it in the thread.
I think those are close to what the closed message said but it was like 5:30pm- either 10 or 11pm ACT so probably throw a dart somewhere in-between the crossover

[griffin]

Picked up issue 68 and 69 from the post office today (volumes 67 and 38).

[Paulbot]

Picked up #66 and #67 today (but delivered on 5 June). No sign of double shipping despite the payments... I'm still to receive issue 58 and issue 60


#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident [backorder]
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [in country but I'm one month behind]
#69 Vol 38 Devastation [in country but I'm one month behind]

[griffin]

My two volumes from earlier this week...

http://www.toycollectors.com.au/blog/f660.jpg

The set so far, with just 11 of the original series left...
http://www.toycollectors.com.au/blog/f661.jpg


Picked up #66 and #67 today (but delivered on 5 June). No sign of double shipping despite the payments... I'm still to receive issue 58 and issue 60



Have you tried calling them? I've never had any luck getting through, but I wouldn't want to see them skipping issues and not remembering to fulfil them, as it would ruin the whole point of this large, continuous collection.
These would be a real bitch to have to chase up missing volumes from secondary sources like ebay, as you'd have to search the UK pages for them.


That reminds me... I gotta somehow chase them up to update my credit card details, as the card they have on file finally expires next month. I certainly don't want to be taken off the subscription list and have to track down the final 29 issues myself... but I'm worried that it might happen, as they are so difficult to get into contact with, and even if I did, I won't trust that they'd be able to update my details.

[Paulbot]

I’m going to call next week as I think I’ve been charged too much unless something turns up on Monday

[griffin]

Only 2 weeks since the last ones came in, so I wonder if they are losing track of the weeks, or if they are trying to catch up a bit on the UK releases now that they are close to ending (again).

http://www.toycollectors.com.au/news/2020/063001.jpg

http://www.toycollectors.com.au/news/2020/063002.jpg

[Paulbot]

They're not fast tracking me yet. About a month between deliveries and I got #68 and #69 yesterday, but another charge came in a few days ago (but after these two were shipped)

#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident [backorder]
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [in country but I'm one month behind]
#71 Vol 77 Disolution [in country but I'm one month behind]

[griffin]

Did anyone get a shipment during July?
I just noticed that the last one was at the end of June, but since it was only 2 weeks after the previous shipment, it might have been sent out too early, and was meant to be sent out in mid-July. (my credit card expired at the end of July, but I had been worried that some places might not use it during July)


Wow... three years ago this month, this series was first released in Australia.
That time has flown by, and we still have about 30 volumes left to go (another year).

Just letting people know that I've updated the first post with contact details, as they are somewhere buried in this topic but it takes too long trying to find them.
Besides, the phone number they told me to call (when they finally replied to an email) is not exactly the same as the one on the paperwork they send out with the books... which could be why I have never been able to get anyone to answer in the past.
I had to update my credit card details as the old one has expired, so hopefully they properly updated it, so that I don't miss the rest of the series. (the person who answered my call was a bit rude)
While I had someone's attention, I also asked on behalf of others who had backorder notices, to see how long they can expect to wait on their missing issues. I couldn't get an actual answer, so asked how long they should wait before chasing up a missing issue, which she said 6 months. A long wait, but I guess if they are out of stock, they might need to do a reprint or wait for unsold issues to be sent back from newsagents in the UK first.


(added to first post)
EDIT UPDATE - contact details for Australia (to chase up damaged or missing issues, or to update your payment details)

Since the change of Australian distributor, and change of billing to the UK head office of Hachette, contact details and payment details have changed.
Payments will appear as a UK charge, with foreign fees if your bank has foreign transaction fees.

If you need to contact them in the UK...
Email - customer_service_aus@hachette-service.com
Phone - Call this number: 02 8378 7930 (Open Mon-Fri 17.00-23.00 AEST) - it is an Australian number that will redirect to the UK at their expense. (you won't be charged for the international phonecall, if calling within Australia).

If you have been sent a "backorder" notice because they couldn't supply a certain volume (probably ran out of copies), contact them if it doesn't show up after 6 months. That's a long wait, but that is what I was told, as it probably takes a few months for replacements to be found or maybe reprinted, and shipped from their side of the world (if they are sending stock in batches to Australia).

[Autocon]

So have they managed a different character on the cover of each issue?

[griffin]

I think so, as there have been some really obscure characters showing up (I've been posting up a fair few of them in this topic as I get them), and I don't recall there being the same characters recycled in multiple different poses.

[Paulbot]

A couple of characters have been on more than one cover, the usual suspects: Optimus, Megatron, Bumblebee, Starscream, Hot Rod, Ironhide. Prowl even appears on two covers in a row (in volume number). Honestly it could have been planned out better. Check out the gallery of the covers here:

https://tfwiki.net/wiki/Transformers:_The_Definitive_G1_Collection#Covers

I haven’t been able to go to my post office for a while, might have to make a dash soon.

[Bumblebee2000]

I have received 72 and 73 in the past few days, I've only just opened it now to check it was that so been a bit too busy to post. I think I've had 71 before that but I didnt post so I should check. I remember MTMTE volumes with MTMTE characters though.

And yeah they could've done the covers better, but there's some nice stuff in there. That one Optimus is PmOP is nice, and then the Sherman Dam battle art of Optimus and Megatron (not next to each other in chronological sequence apparently?)

I think they also opened a door by using Alex Milne art of Figeoura Megatron for one volume, on a collection of pretty consistently Sunbow designs. If that wasnt an isolated case it'd be cooler. I mean that's quite an awkward Swerve tbh, why not use the MTMTE RI cover that was also their Thrilling 30 packaging art? Or alternatively, both. There should be plenty of IDW art from that period that they could use and stuff like T30 Whirl would fit this collection even without changing what the covers are about the way a Milne/Don F Megatron does

Kei Zama's Optimus 1 cover. All the original art from the Hasbro U sourcebook which is still mostly by Guido Guidi

Or at least don't put Prowl on those two sequential volumes even though it is both good drawings. Like, how about Galvatron for the collection of Galvatron stories? Kup or Arcee?

[griffin]

At my post office were the latest two volumes as well...

http://www.toycollectors.com.au/news/2020/080901.jpg

http://www.toycollectors.com.au/news/2020/080902.jpg

[griffin]

For those still getting these, another two arrived today, so keep an eye out for yours.

http://toycollectors.com.au/collections/griffinofoz/2009a.jpg

http://toycollectors.com.au/collections/griffinofoz/2009b.jpg

[Paulbot]

I want to go to my Post Office Box and see what's arrived - but it's not worth a $1k fine getting caught going. :(

[Vairn]

I want to go to my Post Office Box and see what's arrived - but it's not worth a $1k fine getting caught going. :(

Mail is an essential service. how far away is your post office?

[Paulbot]

Mail is an essential service. how far away is your post office?

15km away from home, but 500 metres away from my office though so usually very convenient!

I don't think travelling 15km to check a mail box is essential and AusPost refuse to forward anything from the POBox to my home address unless I have a tracking number for it, and these deliveries don't have one, nor does the envelope with my new drivers license in it! I was thinking that if I got pulled over and couldn't show a current license it would back up my story of why I was travelling out of my 5km... but I could also get struck twice!

[Paulbot]

Vairn, thanks you are right and there's info on the DHHS website saying you can travel outside the 5km to collect mail so I did.

Disappointed though, another two volumes on backorder :(

It's so frustrating as I was an early adopter, I've been there from the start of this subscription and yet I'm still get my volumes a month after most others, and I keep getting short changed an issue

#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident [backorder]
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [in country but I'm one month behind]
#75 Vol 70 Punishment [in country but I'm one month behind]

[griffin]

That's so unprofessional.
I think it is time to call them up about the earlier two, now that it is beyond 6 months... and then check up on the recent two while you have their attention so that you don't have to wait another six months. (use the phone number in the first post)
Maybe they only send shipments to Australia every 6 months - maybe ask how often they send stock to Australia, and if it is less than the time since those issues were released here, I'd be wondering why they haven't sent the missing issues within that time, or in a timely matter.

[Seraphim Prime]

For those still getting these, another two arrived today, so keep an eye out for yours.

http://toycollectors.com.au/collections/griffinofoz/2009a.jpg

http://toycollectors.com.au/collections/griffinofoz/2009b.jpg

Assuming that Hachette has collected them in in-universe chronological order, it's quite amazing to think that IDW has been responsible for over 50% of Transformers comic story-telling.

[griffin]

There is a fair bit of Dreamwave missing, none of FunPub/3H included, and some of the IDW crossovers were left out, but I think they got all of the Marvel US and UK (when they expanded to 100 volumes)... so yes, IDW have produced over half of the licensed comics that were sold in stores, and I remember a few years ago there was a big announcement that IDW had officially produced more material (or issues?) than any of the previous license-holders.

At the bottom of the TFwiki page for this series (https://tfwiki.net/wiki/Transformers:_The_Definitive_G1_Collection) they break it up the different volumes into their eras and publishers... so you can see the different amounts, that are released so far in the UK.

[Paulbot]

Assuming that Hachette has collected them in in-universe chronological order, it's quite amazing to think that IDW has been responsible for over 50% of Transformers comic story-telling.

When you consider that there’s scores of movie universe comics as well, the Animated comics, the TFPrime comics, plus the crossover books that aren’t in this collection (MLP, Terminator, Ghostbusters, that GIJoe comic where Skywarp was on the JOE team etc) and yes IDW has definitely produced an astonishing amount of TF comics.

[reillyd]

I still don?t understand why the Dreamwave g1 content is omitted. It was speculated on the wiki that it was because no one was sure if the authors/artists ever got paid, but its not like they?re long dead and buried. They are all active online. Could they have just asked them? And I?m sure give the truckload of money Hachette are making on milking the IDW and Marvel content they could afford to pay them twice

[Vairn]

Vairn, thanks you are right and there's info on the DHHS website saying you can travel outside the 5km to collect mail so I did.

Disappointed though, another two volumes on backorder :(

It's so frustrating as I was an early adopter, I've been there from the start of this subscription and yet I'm still get my volumes a month after most others, and I keep getting short changed an issue

#58 Vol 47 International Incident [backorder]
#60 Vol 54 A Better Tomorrow [backorder]
#71 Vol 77 Disolution [backorder]
#74 Vol 34 Autocracy [in country but I'm one month behind]
#75 Vol 70 Punishment [in country but I'm one month behind]

Yeah, they can't stop you from collecting bills :D, so all mail is counted as an essential service.


What scares me about your list is that apart from volume 73, they're the same ones I'm missing.
I'm also a month behind, but I think that has todo with then being unable to find my credit card details when Bisset magazine went bust. so It all got delayed in postage, even though they seem to take my money too often in my mind. :D

I did end up gettting issue 60 tho. but not 58, so I just keep emailing them, and they just keep saying they will source them for me... hopefully, it turns up one day,
My Packages have tracking numbers, maybe cause I send them to a postal locker, but they appear on my mypost account.

[Paulbot]

Even socially distanced, as soon as the worker at the Post Office put it on the table I could see I was short-changed, again! :mad:

#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident [backorder]
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [received]
#75 Vol 70 Punishment [backorder]

Hoping to get this resolved

[griffin]

I wonder why you are having so much bad luck with these. It's not like they don't know how many subscribers are currently here and are just guessing how many copies to send to Australia.
I wonder if you are last on their list, and any time they are short, you are the one who misses out (probably because you are a month behind, and the Australian distributor keeps losing issues - or, sends out yours to anyone complaining about a damaged copy the month before).

Next time you call them up, ask them (demand) to catch you up with everyone else, even if it means a double expense for one shipment. It might fix the problem if you can get your books at the same time as everyone else.

[Krayt]

I miss these....

I never got any after they changed over.... you guys make me jealous

[Paulbot]

I miss these....

I never got any after they changed over.... you guys make me jealous

None? That's much worse than my problem.

This was my first partworks collection and I think it will be the last.

[valkyrie_76]

Picked up Issue 76 (vol 27 Worlds Collide P1) and 77 (vol 68 Empire of Stone) from the post office today and another payment came out on the start of the week too.


Even socially distanced, as soon as the worker at the Post Office put it on the table I could see I was short-changed, again! :mad:

#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident [backorder]
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [received]
#75 Vol 70 Punishment [backorder]

Hoping to get this resolved

I looked at the ones you are missing and I have them so I dont know why you getting short changed now. I did have about 3 volumes missing a few months ago but I think I have them now.

[Krayt]

I GOT AN ISSUE!!!!!

66 was on discount at the local newsagency.... $10....

:(

[Paulbot]

I've email instead of called and that's a bit of a dead end and now their inbox is filled so my last reply bounced :rolleyes:

But today I had good news and bad news. The two backordered books from Feb (#58) and March (#60) arrived! This month's new delivery (#75 & 76) was shortchanged one book, again. Fourth month in a row! It's always the second book too...



#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder received]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [received]
#75 Vol 70 Punishment [backorder]
#76 Vol 27 Worlds Collide, Part 1 [received]
#77 Vol 68 Empire of Stone[backorder]

[griffin]

I just picked up another 2 volumes from the post office, just a little over 2 weeks after the last pair.
Only 1 left of the first set of 80.

[Batfan007]

Can anyone tell me what the heck is going on with these volumes?

I've subscribed from day #1 and read months back that they were "thinking" about extending the run and adding other things.

but now after this long im still waiting for them to complete the marvel us / uk 80s run (the entire reason I subbed to them in the first palce) I didnt mind getting the dreamwave stuff thrown in, and now the most recent one I recevied has that bonkers IDW joe/TF crossover with nice art but some of the worst comics writing I've ever read and definitely NOT on the list of the original run of comics as promised (I don't think this book was even published when they started these reptrints). It's a book I would never have paid for on purpose as I truly hated it.

Is there an updated listing of what they doing now, or are just randomly throwing anything modern in to "extend" the line basically never finish?

It's a really horrible way to collect Tf comics, I feel ripped off at this point as I mainly wanted the core marvel books and should have just bought the existing IDW softcovers, I only went in for this run as it promised to finish the UK run too which IDW never did.

If they are going to start throwing more random stuff in I quit it yet, but damn it I want the finished run of us / uk so I can actually you know......READ them, without just re-reading the torrent versions again.

Def never buying anything fromt his publisher again.
Ont he plus side when they sent out defect books I contacted them and they sent replacements each time. When I say defects im talking uncut pages in the comics from the printer (making the book unreadable) not the more common known page order errors etc.

[Paulbot]

This is up to date: https://tfwiki.net/wiki/Transformers:_The_Definitive_G1_Collection

Issue 66 completes the Marvel US/UK run (the first 20 volumes)

But some 80/90s Marvel comics, like the Marvel GIJoe crossovers, the Marvel TFTM adapation, and G2 Marvel comics are in the extra 20 volumes.

The recent GIJoe/Transformers comic is certainly bizarre (and would have been better off in the extra 20. So would the random Armada comics about halfway through (that apparently fill the gap of some Dreamwave G1 comics they couldn't repints - Vol 3 and Micromasters)

If they'd releasesd these in Volume order, I would have stopped at Vol 20.

[Vairn]

#76 Vol 27 Worlds Collide, Part 1 [received]
#77 Vol 68 Empire of Stone[backorder]

Seriously again I get shortchanged the same issue again and yeah inbox full, 2 charges last month too, kind of pissed off and fed up with the whole thing now.

Did get issue 60 too so one more off my backlog only 3 or 4 to go.

Newborn baby is keeping me busy so I need to chase them up via phone.

[valkyrie_76]

Picked up issue 78 (vol 51) and 79 (vol 66)..

[Paulbot]

Woo! Got two issues today! Now just four backorder volumes and one more to complete the original 80 volumes


#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder received]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [received]
#75 Vol 70 Punishment [backorder]
#76 Vol 27 Worlds Collide, Part 1 [received]
#77 Vol 68 Empire of Stone [backorder]
#78 Vol 51 Chaos Theory [received]
#79 Vol 66 Speak, Memory [received]

[valkyrie_76]

Picked up issue 80 (vol 61) and 81 (vol 84).

[hawkangel]

I am collecting the first twenty volumes (being G1 and the Marvel Uk and US stuff collected together).
I only need 1,2,3 and 11. I am having trouble finding them.

[griffin]

Picked up issue 80 (vol 61) and 81 (vol 84).

I picked up mine from the post office today too.

I thought you were the one who was a pair ahead?
If you were, I wonder why they held you back to match you up with the main batch of us... and then not try to catch Paul up as well (which could prevent all the missing issues).

[valkyrie_76]

I picked up mine from the post office today too.

I thought you were the one who was a pair ahead?
If you were, I wonder why they held you back to match you up with the main batch of us... and then not try to catch Paul up as well (which could prevent all the missing issues).

I was for awhile then they short changed about four volumes which meant I was dragged back to everyone else but noticed lately that I don't get mine till a week after you get yours but it seems now that I am slightly ahead again.

[Vairn]

I am so close to ending this god damn pain of a subscription.
I am still waiting on some backorders and just got charged 2 payments today, which is strange, since I also got charged a week ago.
Did anyone else get 3 charges this month?
I have had 2 payments removed today, and one last week, this is rediculous. I have contacted Customer support and they don't have record of the double charge.
So they are "looking in" to it for me.
They say the one at the start was for the last issues, but that invoice is dated the 5/11/2020..

At my wits end with this company now.

[valkyrie_76]

I am so close to ending this god damn pain of a subscription.
I am still waiting on some backorders and just got charged 2 payments today, which is strange, since I also got charged a week ago.
Did anyone else get 3 charges this month?
I have had 2 payments removed today, and one last week, this is rediculous. I have contacted Customer support and they don't have record of the double charge.
So they are "looking in" to it for me.
They say the one at the start was for the last issues, but that invoice is dated the 5/11/2020..

At my wits end with this company now.

I have two charges on the same day as well plus I think one from last week so Im in the same boat. Guess Im lucky on the backorders though as I have all of them now.

[griffin]

I got the two charges on the 15th too.
The one on the 4th might be for the last delivery... I've just got to try to remember how to tell which payment is for which shipment.

I'll try to call them up, to see if they can give an answer or refund... if they answer the phone.

[griffin]

I got the two charges on the 15th too.
The one on the 4th might be for the last delivery... I've just got to try to remember how to tell which payment is for which shipment.

I'll try to call them up, to see if they can give an answer or refund... if they answer the phone.

I actually got someone answering the phone (thanks to the number in the first post of this topic NOT the phone number they have on each of the printed invoices with each shipment).

The charge on 3rd-4th December is for Issues 80 & 81, which they said was charged late.

And one of the charges on the 15th December is for Issue 82 & 83, which they said must be early, or they are in the mail as we speak.

I have been asked to email a screen-shot of my bank statement, for them to investigate the second charge on the 15th, as they said that it isn't showing up in their system.

If I get a reply from the email, I'll let you guys know.

[Paulbot]

Hmm. A charge in the 3rd and two on the 14th for me... nothing received since mid November....

[griffin]

Hmm. A charge in the 3rd and two on the 14th for me... nothing received since mid November....

The mid November shipment should be the charge on DEC 3rd (according to what I was told on the phone, based on the invoice number I gave them for my delivery), while ONE of the charges on the 14th should be for the next shipment.

What we need to know from Hachette is if the double charge is for two shipments, or if one was an error.

[valkyrie_76]

23rd November was the last time I received books now the only time I was charged was 7th November so that would be that.

Now I have been charged on the 5th of December so going with that, I should have a new set of books around the start of next week (21st).

Now on the 16th, been charged twice and the reference number is one after the other (....475 and ....476).

All I can say is intradasting :confused:

[Paulbot]

Same. If they try to say the early December charges were for November deliveries, what were the November charge for?

That they've charged all of us twice this week is a problem unless four volumes are on the way.

[valkyrie_76]

Same. If they try to say the early December charges were for November deliveries, what were the November charge for?

That they've charged all of us twice this week is a problem unless four volumes are on the way.

Agreed with both comments.

[griffin]

I got a a reply back, saying that they would refund the extra charge... which would take a few days.

I then asked if they knew why it happened, and if they were going to refund all of the other people who got double-charged... or if they have to ask for the refund.
I haven't got a reply to that yet, but I recommend emailing them with the dates of the charges in December, including any reference numbers that you might have (or a screenshot of the part of the bank statement that has the day of the two charges.

customer_service_aus@hachette-service.com

[Paulbot]

Thanks Griffin

I'd advise everyone to check their bank statements and invoices.

I've just done that and found I've currently been charged four times ($160!) for which I have yet to receive anything for.

I've got the early December charge that should be 80+81 for me (post delays I assume). I've got the extra two December charges (early for January maybe, but the second is suspicious)

But I was also charged twice in September and didn't get anything extra (such as a catch up to the rest of you). If anything it means I still haven't received what I paid for at the start of November and the post delays aren't that bad.

[Vairn]

After about 5 emails and 2 phone calls.

They are sending me a copy of ALL charges.

So it wasn't just me they did a double charge too, someone must have done the processing TWICE.

There was also a charge on the 16th of October, which they said they never received. I showed them a copy of ALL charges, and they're refunding that one, and the second charge on the 14th.
so when I get the copy of chargers I think I need to go through it and see if there are other discrepancies.

[valkyrie_76]

I think I'll have to do the same thing and double check the chargings.

[Vairn]

Thanks Griffin

I'd advise everyone to check their bank statements and invoices.

I've just done that and found I've currently been charged four times ($160!) for which I have yet to receive anything for.


I know there are more rogue charges to my account then the two I got refunded, if they did refund the money hasn't arrived yet, email was on Thursday so still on the 3-5 business days.
But I've had 15 charges in 12 months. So it seems off. But talking to them is so hard since you always get a different person replying to emails with the same BS answers.

[griffin]

Just saw on my bank statement, a credit/refund dated yesterday.

I also picked up the next two issues from the post office today (82 & 83 - volumes 90 & 81). The invoice enclosed was dated December 3rd, so if that is the day they charged my account, that would be the one on the 4th... and the charge on the 15th must be for the next pair that must be on its way (from the UK I guess, in bulk to the Australian distributor to send out to each of us).
If only my online statement showed reference/invoice numbers on the charges so that I could see for sure which charge goes with which pair of books.

[Bumblebee2000]

I've just gone through and am now keeping a document of every transaction from them documented, but while I was starting to expect a refund it might be more situational. I didn't get a charge in November and it's been one a month until now. Sounds like others did get a November one, and it still suggests confusion on their end. But I've had 12 transactions this year and I cant say I was much of a Partswork fan in the first place but as I suppose one of the 'lucky' ones not to suffer the additional charges and missing books (great combo), this is not an experience to repeat.

I still like the books at least.

[Paulbot]

They sent me all the charges for my account over the past two months and two of the charges on my credit card weren't in their records, so I've definitely been charged on two occasions and received nothing for it. Still waiting for a follow up on a refund (but assuming it'll take a while with Xmas.


I was able to pick up issues 80/81 today (Delivered on 15 Dec but Post Office didn't notify me).

So at year's end I'm still four issues paid for but not delivered, plus erroneous charges for 4 more issues (it's like I've been charged twice for books I never got! :mad: )

#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder received]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [received]
#75 Vol 70 Punishment [backorder]
#76 Vol 27 Worlds Collide, Part 1 [received]
#77 Vol 68 Empire of Stone [backorder]
#78 Vol 51 Chaos Theory [received]
#79 Vol 66 Speak, Memory [received]
#80 Vol 61 World, Shut Your Mouth[received]
#81 Vol 84 The Falling, Part 1 [received]

[Batfan007]

After about 5 emails and 2 phone calls.

They are sending me a copy of ALL charges.

So it wasn't just me they did a double charge too, someone must have done the processing TWICE.

There was also a charge on the 16th of October, which they said they never received. I showed them a copy of ALL charges, and they're refunding that one, and the second charge on the 14th.
so when I get the copy of chargers I think I need to go through it and see if there are other discrepancies.

Thanks for posting. Will check my bank thingo too.

[valkyrie_76]

I have checked my bank account from March 2020 to January 2021 and it looks like the only time I have been overcharged is December where on the 5th and then twice on the 16th so I have emailed as well for all the charges that have come out since this has started so hopefully Ill get that sometime soon.

Also before Christmas, I picked up issues 82 and 83.

[Paulbot]

They've told me they'll send me my account - still waiting on it. I'm at least two (but maybe three) overcharges) based on the invoices, bank transactions and what has been sent. They can't account for two payments and say that one payment was for different issues to what the invoice says. I want the paperwork from them so I can get the bank/credit card company to do a chargeback.

[Vairn]

They've told me they'll send me my account - still waiting on it. I'm at least two (but maybe three) overcharges) based on the invoices, bank transactions and what has been sent. They can't account for two payments and say that one payment was for different issues to what the invoice says. I want the paperwork from them so I can get the bank/credit card company to do a chargeback.

They told me they can't email it and it will be sent via mail to the address they have on record for you. So my postal locker... hmm

[valkyrie_76]

Got my reply pretty quickly and they sent an email with all the details of the payments to the subscription so Ill go through that sometime this weekend.

[Paulbot]

Got my reply pretty quickly and they sent an email with all the details of the payments to the subscription so Ill go through that sometime this weekend.

I've got mine too via email. Time for some forensic accounting.

[Vairn]

Got my reply pretty quickly and they sent an email with all the details of the payments to the subscription so Ill go through that sometime this weekend.


I've got mine too via email. Time for some forensic accounting.

Yeah, I actually got a horribly formatted excel sheet that I thought was spam, to begin with.

So they must of changed their minds.

[Paulbot]

Done the reconciliation, and yep there's two payments to my credit card they don't have a record of. So off to the bank I go to get that $80 back...

[griffin]

Picked up another two today from the post office...

http://www.toycollectors.com.au/blog/f715.jpg

http://www.toycollectors.com.au/blog/f716.jpg

[Paulbot]

I got 82 and 83 during the week. Still waiting for four previous volumes on backorder...

[valkyrie_76]

Picked up 83 and 84 today so now I'm a week behind again from Griffin again........oh well :confused:

I still havent gone through the list of payments yet but these latest volumes were charged on the 7th January so it doesnt explain why I was double charged of the 16th December and they are the only ones I can see just quickly.

[griffin]

Picked up from the mailbox today, 86 and 87, which are volume 92 and 83...

http://www.toycollectors.com.au/news/2021/021201.jpg

http://www.toycollectors.com.au/news/2021/021202.jpg

[Jaxius._]

I found volume 6 in a box (no idea where i got it) would anyone want it to complete their set?

[Batfan007]

Can anyone explain what's up with the customer service number (on the receipts that come with the books)
Tried dialling it today to get a replacement for a book that arrived damaged last week (VOLUME#9 TOY SOLDIERS) wits it's spine partly detached.

I dialled the number during normal business hours but it's not open and just goes to voicemail, have they abandoned it? Is there another number I should dial?

One I have from the receipt is (02) 8378 7931

Thanks guys for any info/suggestions.

I sent an email so hopefully they will read that.

[griffin]

See the first post of this topic, as it was noticed some time ago that the phone number on their paperwork is not the correct number to use.

You also need to be calling during UK business hours (also noted in the first post), because it is a phone number that redirects to their UK office.

[Paulbot]

I emailed them about changing my mailing address today - got a response confirming it had been done within 40 mins!

[Batfan007]

Thanks, so they have no australian rep at all now? Last time I contacted them was months ago so it's news to me.

[Paulbot]

Their customer service email response had a UK address at the bottom for their customer service centre

[hawkangel]

I only collected the first 26. I only need Volumes 2,5 and 15. Can anyone help? Hachette have sold out.

[griffin]

The next two volumes arrived, 88 and 89...

http://www.toycollectors.com.au/blog/f729.jpg

http://www.toycollectors.com.au/blog/f730.jpg

[valkyrie_76]

Picked up mine as well today. Not long to go now for the ending.

[griffin]

I picked up the next two volumes today at the post office. (they had a new Australian shipping forwarder noted on the shipping label... some company in Victoria, as the previous one was in NSW, which is where the contact number is located)

Issue 90 (vol 93)
Issue 91 (vol 86)

That's now volume 1 through to 86, and the IDW Gen1 universe ends in volume 88.

[griffin]

On thursday at the post office was issue 92 (volume 96) and issue 93 (volume 87).
So close now... just 7 left. (and I've now started hunting down the IDW comics that aren't in this Hachette series... which was a lot more than I was expecting... we have a LOT of Transformers comics out there now)

http://www.toycollectors.com.au/news/2021/050901.jpg

http://www.toycollectors.com.au/news/2021/050902.jpg

[Batfan007]

https://i.imgur.com/j7sFoPR.jpg

https://i.imgur.com/bMnAjka.jpg


So please can at least one person confirm if they have now IN HAND Vol#1-80 by this point?

the highest I have is #80 and I'm missing about 10+ volumes. Just wanted someone to confirm (anyone) that they have received those previously (1-80) then I will contact the company to ask what's going on.
The doubles are replacements for damaged ones in my photo, and some were mistakes (Four copies of volume#6!!!!) . Even WITH the doubles im still short.

Thanks guys

[Paulbot]

I'm missing about 4-5 volumes from the first 80.

[griffin]

It's a shame that some people here are still missing volumes (I think you might need to start harassing them on a regular basis before they get to the end of the series and move on), as I just picked up another two from the post office today... just five left to go.
That's now a complete run up to #93.
(number 88 was quite large, with six issues from the end of the first IDW Transformers series)

http://www.toycollectors.com.au/news/2021/060305.jpg

http://www.toycollectors.com.au/news/2021/060306.jpg

[griffin]

So please can at least one person confirm if they have now IN HAND Vol#1-80 by this point?

the highest I have is #80 and I'm missing about 10+ volumes. Just wanted someone to confirm (anyone) that they have received those previously (1-80) then I will contact the company to ask what's going on.
The doubles are replacements for damaged ones in my photo, and some were mistakes (Four copies of volume#6!!!!) . Even WITH the doubles im still short.

Thanks guys

Ummm... aren't the photos posted up here from the last six months confirmation enough? A number of us have been posting up here their newest arrivals, which is well past number 80 (in the posts and photos over the last couple of pages).

[Batfan007]

A simple YES or NO would suffice. I have not looked at this thread in months and its simpler to just ask then wade through 60 pages hoping it might randomly have what I'm looking for.

Honestly that kind of answer is deliberately UNHELPFUL. I'd rather have got no answer.

As the company that sends that out (out of ORDER) volumes has not completed MY VOLUMES, just seeing a photo doesnt tell me if that person had to chase up the company for missing volumes.
The company/(well three companies) have made a right hash of it sending out no less than 10 damaged volumes to me, and not completing the sequential volumes with gaps basically through the entire run present here in my home.

So the help of people who have experienced the same is useful. I mean that's kind of why I go to a Transformers forum in the first place, for like minded individuals who like to help each other out. Some call it "community" but it's more accurately a collective (except for the folks who do meet up offline etc).

I guess I'll go ask the same question on the much older TFW2005 page, seeing as folks are VERY helpful there.

I don't think I'll be posting here again Griffin, as it seems you deliberately don't answer questions from me specifically across several forums, when you could have posted nothing at all and just let someone else answer (which they did, thank you).

If I've misread things, then I apologize, but you are not the first person to be obtuse on even unfriendly on these boards towards me. And I removed myself from multiple threads and have only actively following 3 subbed threads as I find the climate on these boards to be quite hostile, insular and unwelcoming. From people I don't even know, that had no reason to even communicate with me in the first place.

[Paulbot]

From my subscription they have missed sending me 7 issues, three of these did eventually come (but late). I am still missing 4 issues/volumes as noted in my list below. I have been in contact but not received any confirmation of when those four issues would be coming.

When you say the company has sent you voulmes out of order, do you mean by the issue numbers or by the Volume numbers on the book? The volumes are intentionally not in order, but the issues should be.

Since they got past the 80th issue (which completed volumes 1-80) I have been receiving the issues/volumes each month for the remaining 20 with no missing issues - just a delay on the last month because my credit card expired.


#56 Vol 41 Drift [received]
#57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
#58 Vol 47 International Incident
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder received]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 Vol 58 Shockpoint [received]
#64 Vol 80 Requiem of the Wreckers [received]
#65 Vol 63 Elegant Chaos [received]
#66 Vol 09 Toy Soliders [received]
#67 Vol 78 New Cybertron [received]
#68 Vol 67 Conquerors [received]
#69 Vol 38 Devastation [received]
#70 Vol 57 Remain in Light [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [received]
#75 Vol 70 Punishment [backorder]
#76 Vol 27 Worlds Collide, Part 1 [received]
#77 Vol 68 Empire of Stone [backorder]
#78 Vol 51 Chaos Theory [received]
#79 Vol 66 Speak, Memory [received]
#80 Vol 61 World, Shut Your Mouth[received]

[valkyrie_76]

I had not received any packages in the past three months because of a problem with the credit card but rang the number after 3pm WST and got through pretty quickly and did my credit card again and worked so hopefully in two weeks, Ill have them all up do date.

[valkyrie_76]

After my delay in payment, I picked up volumes 90 to 93.

[griffin]

Picked up the next 2 from the post office... 3 left to go (98-100).

Those still missing volumes, might need to keep hassling Hachette before they send out #100, in case they decide they are now done with shipping out transformers comics completely.

[Paulbot]

They sent me something that was on backorder - but to my old address.(the address that was current when I should have got them so on the invoice I guess). I'm waiting for that delivery to make it to my actual home (the Post Office was kindly forwarding it to me) to know what it included, what I'm still missing and to let them know their error so it doesn't happen to whatever else is still backordered.

It's not like they are going to disappear though as soon as you get volume 100 - there's multiple subscribers at various stages they need to service and ongoing market for other books.

I was reading on a FB group the other day that they just extended their Marvel graphic novels partworks series - and the collectors are mad. Lots of "let it die already" type comments. I'd feel the same if they extended the TF one past #100.

[griffin]

Picked up the next 2 from the post office... 3 left to go (98-100).


http://www.toycollectors.com.au/news/2021/070701.jpg

http://www.toycollectors.com.au/news/2021/070702.jpg

[Paulbot]

I’m down to three backordered volumes. They sent two back orders to my old address and one got returned to sender. Otherwise it would be two. But quick replies to emails and they assure me those back orders will come to my current address.

Still really keen to be done with this!

[griffin]

98 and 99 arrived on Friday, which I picked up today.

[valkyrie_76]

Picked up 94 and 95 yesterday.

[griffin]

My bank statement says they only charged me $20 on AUG 23rd, so the final volume should be on its way.

I hope they send out more of the outstanding issues for others now that they are done with some of us.

[Autocon]

Its all completed now?

[Vairn]

Yay, another back issue, this is like back issue number 42 .

Issue 98 is awol, now I have to wait again on average a year for it to arrive.

[Paulbot]

Got two more today, three new volumnes, three backorder volumes to go for me, and four previously backordered items have arrived

#58 Vol 47 International Incident
#59 Vol 05 The Smelting Pool [received]
#60 Vol 54 A Better Tomorrow [backorder received]
#61 Vol 48 Revenge of the Decepticons [received]
#62 Vol 15 Time Wars [backorder received]
#63 to #70 [received]
[B]#71 Vol 77 Disolution [backorder]
#72 Vol 69 Sins of the Wreckers [received]
#73 Vol 56 City on Fire [backorder]
#74 Vol 34 Autocracy [received]
#75 Vol 70 Punishment [backorder]
#76 Vol 27 Worlds Collide, Part 1 [received]
#77 Vol 68 Empire of Stone [backorder received]
#78-#97 [received]

[Vairn]

#71 Vol 77 Disolution [backorder] this is the same one I am waiting on too, wonder how long after the last volumes we shall have to wait :D.

[griffin]

My bank statement says they only charged me $20 on AUG 23rd, so the final volume should be on its way.


And today at the post office, the final volume was there (arrive there yesterday).
I'm going to miss picking up those plastic bag covered issues every four-ish weeks.

This topic was started this week four years ago... and it only felt like yesterday that I was tossing over if I really wanted to risk committing to a 3 year (at the time) project, that would cost $1600 (also, at that time).

Now that it is over, it is a nice collection that would have been great value compared to collecting all of those stories as TPB (with some flaws that people have noted over the years), but fell apart at the end by starting to include the new era of IDW comics, knowing that their volumes would stop halfway through that new story.

Now to sit down and start reading them all, from start to finish...

[Vairn]

Got Issue 100 today, wish I could say I was complete now.
But alas Issues 77,and 99 are still on backorder, and they don't reply to my emails... First World Transformer Collection Problems. I may rename them Premium Hachette Toy Bot Collectables for the level of customer disservice they give haha!

[Paulbot]

Saw your post this morning before I could get to the post office as a warning, and yes 98 arrive and 99 didn't.

My tally

#1-#70 [received]
#71 Vol 77 Disolution [backorder]
#72 [received]
#73 Vol 56 City on Fire [backorder]
#74 [received]
#75 Vol 70 Punishment [backorder]
#76-#98 [received]
#99 Vol 99 [backorder]
#100 [due next month]

[valkyrie_76]

Last time when I had problems with my credit card details, I rang them and got through straight away which I was lucky one as the last time I tried, it took more than an hour on hold listening to the same two songs over and over. I also got issue 50 sent out again as the one I had was damaged from the postal service.

So instead of emailing, just try to ring as soon as the office is open.

[philby]

Wow what a saga glad you are getting to the end, it looked for a while this may not get completed. Nice

[valkyrie_76]

Picked up vol 98 but no 99 as its on backorder apparently.

Two to go for me.

[Paulbot]

Got #100 today.

Four still to collect to be done with this thing

#1-#70 [received]
#71 Vol 77 Disolution [backorder]
#72 [received]
#73 Vol 56 City on Fire [backorder]
#74 [received]
#75 Vol 70 Punishment [backorder]
#76-#98 [received]
#99 Vol 99 Cracks Beneath Your Feet [backorder]
#100 [received]

[valkyrie_76]

Got #100 today.

Four still to collect to be done with this thing

#1-#70 [received]
#71 Vol 77 Disolution [backorder]
#72 [received]
#73 Vol 56 City on Fire [backorder]
#74 [received]
#75 Vol 70 Punishment [backorder]
#76-#98 [received]
#99 Vol 99 Cracks Beneath Your Feet [backorder]
#100 [received]

So you had issue 99 held as well but for me, thats the only one so far Im missing apart from issue 100 which I have not got yet.

EDIT

And now picked up vol 100 so only missing 99 and thats it.

[Paulbot]

Got issue 99 (which is also vol 99) today - although it’s been at the post office a while just hadn’t been logged in at the post office so I didn’t receive a notice.

It came with an updated invoice listing the four issues on back order (per my last post) and that 99 was now delivered. Three to go.

[griffin]

For anyone still missing some outstanding issues and you are on facebook, try posting on their fb page here (https://www.facebook.com/TransformersG1Collection/posts/pfbid0idQ4adQoaZGt5a72X9J8zcWjXQHZvwSvUH5r9Ytx46qH MA6TdMpFgWxEJ2MxoNcxl?__cft__[0]=AZUYrNXmpy-JOblvky9Lfe8uQ-iCgaJQIdy2HvcwftLJPS1gpRSf-f_Ez0yZxUEbEsloIAEw2adx8YJJeiqXZx1adtqNt8DWJ49XKZe vafD6hRhoqIQVQNIpalYZqMt-9HoHnOMqosNLVU_4weN4aa-E&__tn__=%2CO%2CP-R), as they have popped up to talk about how reliable they are (noting the collapse of a rival - Eaglemoss), and have already been replying to people who have noted an incomplete set.

[KELPIE]

I'm well behind thanks to losing my job 2 years ago. Last issue I have is 64 (although I should re-buy that one thanks to the store putting a boxcutter through the cover).

What's the best way to finish off the collection, back at the agents or directly?

[griffin]

I would think ebay or fansites in the UK would be your best chance getting that many now.
It was over a year and a half ago since they stopped printing them and shipping them out to UK subscribers, and almost 12 months since they finished sending out the last issue to subscribers here (August last year). As such, I don't think they would even have any old stock left on-hand... unless they were planning to re-launch to America next year now that IDW are losing the license at the end of the year (which would have prevented them from selling this UK edition in that country at that time).

[Paulbot]

Got issue 99 (which is also vol 99) today - although it�s been at the post office a while just hadn�t been logged in at the post office so I didn�t receive a notice.

It came with an updated invoice listing the four issues on back order (per my last post) and that 99 was now delivered. Three to go.

Nearly 8 months later - I just received two more books. Was not expecting that.

One was a second copy of issue/vol 99 (if any one needs that one let me know) and one was a copy of issue73/volume56.

Thanks to Vairn earlier this year I have a copy of issue71/volume77

So now I am just book short of the whole set - issue75/volume70 "Punishment"

Maybe it is still going to come!? I did send a message via their Facebook page a few weeks ago that might have prompted movement.

[valkyrie_76]

I got the last volume I was missing too which was vol 99.

[Paulbot]

Well I didn't expect this...!

Today I received issue71/volume77 "Dissolution" in the mail from Hachette, one of the two issues they hadn't sent me.

Last time I got books was August 2022; so a nearly 11 month gap, and that was after an 8 months gap.

So maybe my last missing book issue75/volume70 "Punishment" will arrive some day!

I had got a copy of issue71/volume77 "Dissolution" from Vairn so now I have a spare, if anyone needs it let me know!

[griffin]

That is such bad luck that it wasn't the one that you were still missing.
I haven't had much luck with finding volume 70 for you either, from English sources, so hopefully this means that they are still intending to fulfill their obligation to you, eventually.
I wonder where they dug up that issue from after all this time.

[Paulbot]

Thanks for trying! When I picked up the delivery I did have my fingers crossed it would be that last volume.

It doesn't seem impossible that they may send it to me in the future now, but I'm working on a workaround that I'll be sharing here once it's ready for feedback.