I ordered two. One arrived quite heavily damaged, but I was going to open one anyway. The other is too perfect as a display piece to ever part with, sorry guys. Pckaging is awesome, especially the photos on the side. Every masterpiece should have that new innovation
Robot Kingdom have sent shipping notice also
Mine arrived in once piece, and without any packing material.
I was having a funny thought the other day after realising just how many of these Unicrons would have been sent to Australia at once. I was thinking about those people at customs who xray incoming packages, and seeing the outlines of items on the monitor...
Book... unicron... CDs... unicron... unicron... porn... unicron... clothing... unicron... illegal drugs... stuffed toy... unicron... :p
I lol'd good at this, as that is almost certain to be the way it would've played out. :p:DQuote:
Originally Posted by griffin
Mine arrived today. Happy with Unicron, not so happy with Kranix (he's missing his head!). :(
Wait! - Kranix is missing his head?, how the hell could that be missing? :eek::confused:Quote:
Originally Posted by Doubledealer
I thought it was an integral part of a bigger piece of plastic? :confused:
I have no idea mate but I would have thought it should be attached to his head, LOL. Do I have to grab it from elsewhere and stick it on?? :pQuote:
Originally Posted by Hursticon
LOL. :p:DQuote:
Originally Posted by Doubledealer
Does it look like this?
Indeed, minus the head. Here's what the little fella looks like...Quote:
Originally Posted by Hursticon
http://i661.photobucket.com/albums/u..._83/kranix.jpg
I know Unicron is a big boy and has a healthy appetite but COME ON MAN!! :p
Bahahaha! This would annoy me so much!Quote:
Originally Posted by Doubledealer
QC issues seem to be rampant with this toy. If anyone's Unicron comes with a two headed Kranix please let me know :p
Damn that sux - getting a faulty toy that wasn't released here so you can't just return it to the store. And being a big one too, that's sold out... you'd need to spend over $200 just to get a Kranix with a head. :(
(I had to do something similar last month with a headless Marvel Crossover TF toy that wasn't released here, but at least that only cost me about $30 to replace)
Unicron back in stock, limited to 5 per Amazon account.
Postage costs for international orders seem to have doubled on the four I just ordered for my continued group order.
Awesome. Thanks for that.
Smart thinkin' with the affiliate code ReillyD. Happy for you to get my kickback ;)
Lol unavailable again
Yay! I got one!
What the just missed out again by liek 20 mins...oh man lol
what kind of restriction is 5 per amazon account it should be restricted to 1 for exclusives!
I feel you man, I've missed out by less than an hour every round now. 5 per account is BS! :mad:Quote:
Originally Posted by k.wong23
I finally got my Unicron today, he's been sitting at my post office since Saturday and the dumb tarts who work there never put a parcel slip in my PO box. So pissed. I had to chase it up myself. Terrible service. But YAY UNICRON!!!
Is there a handy list somewhere?Quote:
Originally Posted by Doubledealer
Ones that I know of:Quote:
Originally Posted by 5FDP
Kranix missing head
Duplicate planet shells
Duplicate planet teeth
Duplicate rings
Loose joints & door hinges
Something that bugs me about the robot mode generally - He has green eyes but red LEDs behind them. :mad:
As a display piece, he's awesome. For the OCD collector or someone who plays with their toys, pray very hard you get one of the good ones. Probably better off saving for the Takara release really!
Oh man, that really sucks the proverbial grapefruit! :eek::mad:Quote:
Originally Posted by Doubledealer
I'm still baffled as to how that has even occurred but if it is a separate piece, then perhaps it's an oversight on behalf of the production line? :confused:
Regardless, that truly sucks man - maybe you could transplant a head from a Dead End figure? - Might save you a bit of money too. :)
Thanks Hursti, I don't really want to throw more money at Hasbro so I'll just store Kranix on Unicron's back or wherever. I'm just thankful Unicron himself is fine as it's people who have probs with him who really have a right to be annoyed!Quote:
Originally Posted by Hursticon
Why not complain to Amazon?
You can only whine about missing parts if the item is in stock (so they can then replace the part/s).Quote:
Originally Posted by jaydisc
I disagree. You were sold a defective item. You have rights. The item will likely continue to roll back in stock. If I was you, I'd ensure that you got the next non-defective one to come in to stock.
I reckon it's worth a go DD, hell; what can they say? - No? ;):)Quote:
Originally Posted by jaydisc
Problem is, because it's out of stock the only option I have is for a refund (the option for replacement is greyed out). I'd email Amazon for advice but there doesn't seem to be a way to contact them.
I can see why shipping was more, they increased the shipping weight to the correct weight (6 pounds) rather than incorrect (under 2)
Lots of ways to email Amazon, but it has to be using one of the many contact forms. Strees that you want a REPLACEMENT part and not a refund.
Yeah, or give them a call using Skype. They're EXTREMELY accommodating.
Cheers guys. I figured out how to email them and have asked for a replacement part if he comes back into stock. I'll let you know what they say. :) Thanks again for helping chaps.
Hopefully it works out well for you old boy! I believe this be one of the very rare cases where a severed head in the mail isn't such a bad thing.Quote:
Originally Posted by Doubledealer
Zippo how much did shipping on the 4x unicron group order set you back?
Shipping for 2 today was US$31.64.
*chortles* :D Thanks Whoopster, hopefully they can find something in the Amazon jungle.Quote:
Originally Posted by canofwhoopass_87
$62ish USQuote:
Originally Posted by canofwhoopass_87
That's still dirt cheap at ~$15 shipping per cron'. They must have some sort of partnership going on with one of the carrier services.
Without having to use the RK website, anyone here know the individual shipping price for this big fella as well?
This is my first and only Unicron and I just want to express my surprise at the size of this monster! I was stunned. Pictures really do not do this guy justice. I had to rearrange my shelves to make him fit! Now my TF shelf is full :(
Generic email templates FTW! :rolleyes: I had a feeling this would be a waste of time...
Email 1:
Good afternoon,
Yesterday my Transformer order arrived for which I'm very grateful.
It's great, however, a main part is missing. Specifically it's the head of the toys smaller partner as can be seen here:
http://i661.photobucket.com/albums/u..._83/kranix.jpg
I know that Unicron is currently out of stock but I have noticed that over
the last few days stock has been available (and then quickly sold out
again!. I was really looking forward to having a complete toy and was hoping
you may be able to send me a replacement part when Unicron comes back into stock (just the little toy that's shown in the picture).
Thanks for your time and I look forward to hearing from you.
Email 2:Quote:
Reply from Amazon:
Hello,
I am sorry to hear that your item arrived with parts missing. However, we're unable to send individual items from a set. Normally, we'll replace this item at no cost to you. unfortunately, we don't have any more stock of Transformers - 25th Anniversary Edition - Unicron with Kranix right now, and we're not sure if we'll be able to get more.
We always appreciate customer input on how we can improve our store, and I've passed your message along to our shipping department and to minimize the chances of anything like this occurring again.
Please return the Transformers - 25th Anniversary Edition - Unicron with Kranix for a full refund. Follow the first link below to find instructions and a return mailing label for returning your order:
*link*
If you haven't opened the package you're returning, it's okay to tape the Return Merchandise Authorization to the outside along with the mailing label.
If clicking on the link doesn't work, try copying and pasting it into your browser's address window.
Once the carrier has received your item, you should receive your refund in 10-15 business days.
One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.
We look forward to seeing you again soon.
Thank you for your recent inquiry. Did I solve your problem?
I'm sorry about the problem with your Transformers - 25th Anniversary Edition - Unicron with Kranix. When something like this happens, I'd normally send out a replacement order. In this case, though, we don't have any more stock of the Transformers - 25th Anniversary Edition - Unicron with Kranix.
Please return the item for a full refund and let us know what you paid for return shipping so we may credit you the correct amount.
Please visit the following link to provide the information we requested:
*link*
I'm sorry I wasn't able to be of more help. We look forward to seeing you again soon.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
If no, please click here:
Best regards,
Amazon.com
Hi,
Thank you for your prompt reply. I don't want to return Unicron for a refund, I just wanted to see if there was any chance of a replacement part should he come back into stock again (as he did earlier today) eg. could one be reserved for me should he come back into stock?
Quote:
Reply from Amazon:
Hello,
I'm sorry about the problem with your Transformers - 25th Anniversary Edition - Unicron with Kranix. When something like this happens, I'd normally send out a replacement order. In this case, though, we don't have any more stock of the Transformers - 25th Anniversary Edition - Unicron with Kranix.
Please return the item for a full refund and let us know what you paid for return shipping so we may credit you the correct amount.
Please visit the following link to provide the information we requested:
*link*
I'm sorry I wasn't able to be of more help. We look forward to seeing you again soon.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
If no, please click here:
Best regards,
Amazon.com
I know that this can feel like banging your head against a wall, but I would personally call, and I would get a supervisor.
I think you're convoluting the situation by asking for a replacement part. Very few places, especially of the scale of Amazon have the infrastructure or environment to do that, and any deviation from the script likely freaks them out. You should simply state that you have a defective item and want a "replacement" [assumed as complete].
Then, that leaves the only deviation to the fact you want it to be replaced by something that's not in stock. This is where I think a supervisor can help you.
The contact us page offers two numbers, domestic (1-866-216-1072) and international (1-206-266-2992). Skype should happily let you call that domestic toll-free number without any credit, just dial it as +18662161072.
Of course, only you know how much time and effort you want to put into this. And of course I offer no guarantee, but this is what I'd do.
Opened my Unicron up last night! Definitely impressed by the size and the deco. Rivals the Takara 2010 Unicron for sure, and for the price, can't be beat.
I was scared to open it up due to all the horror stories, but did so I could potentially inform/do something about it, but luckily there are no qc issues on mine. Guess I was extremely lucky.
Only complaint- is that the wings (that form the ring around the planet) are somewhat floppy- don't know if that is normal issue or not.