Transformers questions by newbies, and not-so-newbies

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Originally Posted by Ultra Mackness

I usually get an email from Amazon after the transaction asking me to leave a rating of my experience but it's been a while since I got anything from Amazon.

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Originally Posted by Sinnertwin

Trev, as UM pointed out, Amazon will send a 'rate your experience' email which from memory should have extra links, been a while for me too though:)
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Originally Posted by Paulbot

I got one yesterday, ahead of my Slog order actually arriving and it says:

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Yeah, that's the one I got and left feedback with, I was hoping there was somewhere else I could contact them more directly and ask for maybe a partial refund but it was very cheap anyway so I'll get over it ;)

There is a contact page, which you can access when logged in, that can open up three options of contact - live chat, email, or a phone-back (probably limited to within America).
The live chat is one I've used several times, and you can have the conversation emailed to you when completed for future record.

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Originally Posted by BigTransformerTrev

Yeah, that's the one I got and left feedback with, I was hoping there was somewhere else I could contact them more directly and ask for maybe a partial refund but it was very cheap anyway so I'll get over it ;)

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http://www.amazon.com/gp/help/custom...?nodeId=557204

On the left hand side under the heading "Quick Solutions", there is a link called "Contact Us".

Then on the form that comes up, choose the order you want to complain about and you can type some commentary. I've used it before to complain about excessive shipping and they replied promptly (and refunded the shipping costs!).

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Originally Posted by BigTransformerTrev

Does anyone know how you put in a complaint on Amazon? :confused: I received my Protectobots Emergency Response Unit but the back of the box was damaged :(.

I can only find stuff relating to returns or refunds and I don't want either, the damage is quite noticeable but not enough I want to return it, its just annoying there is a tear right through the blurb on the back. I did leave pretty poor shipping feedback and included a pic of the damage but was wondering if there is a place on the site you can email them about such things without having to fully apply for a refund/return/exchange.

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I buy from amazon all the time, but only when I'm getting things that I know I won't be to worried about the box/packaging. I find it's 50/50, nearly every second order my packaging is ruined in someway. So I just expect it now, as they do nothing to compensate. Well at least not so far, and I've ordered a lot. You should of seen my leader jetfire box, it looked like a pyramid somehow. Should of taken a photo of that one. But jetfire was fine, so no complaints in the end :D

I thought Amazon stopped selling to buyers outside of the U.S. :confused: I just tried placing and order just now and got rejected. :o

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Originally Posted by GoktimusPrime

I thought Amazon stopped selling to buyers outside of the U.S. :confused: I just tried placing and order just now and got rejected. :o

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The last few pages of the Amazon topic detail the issue... and also list items that are okay.

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Originally Posted by GoktimusPrime

If TakTOM were going to reissue a Pretender, I'd love to see them reissue Metalhawk (as it'd be the only way I'd get one :p).

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I doubt TakTOM or Hasbro will be thinking about Pretenders (or Double Pretenders) anytime soon. The only chance of seeing modernised Pretenders would probably be with Rik Alvarez and his team which includes Aaron Archer and Simon Furman.

Licensed?

Has the e-Hobby Megatron black version (dark chrome & brown grip) been KOed?

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Originally Posted by GoktimusPrime

Licensed?

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Nope ;) They're looking to crowd fund next month.