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Thread: Transformers questions by newbies, and not-so-newbies

  1. #7941
    Join Date
    2nd Jun 2011
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    Rylstone
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    8,433

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    Quote Originally Posted by Ultra Mackness View Post
    I usually get an email from Amazon after the transaction asking me to leave a rating of my experience but it's been a while since I got anything from Amazon.
    Quote Originally Posted by Sinnertwin View Post

    Trev, as UM pointed out, Amazon will send a 'rate your experience' email which from memory should have extra links, been a while for me too though
    [/FONT][/SIZE]
    Quote Originally Posted by Paulbot View Post
    I got one yesterday, ahead of my Slog order actually arriving and it says:
    Yeah, that's the one I got and left feedback with, I was hoping there was somewhere else I could contact them more directly and ask for maybe a partial refund but it was very cheap anyway so I'll get over it

  2. #7942
    Join Date
    24th May 2007
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    Brisbane
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    38,239

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    There is a contact page, which you can access when logged in, that can open up three options of contact - live chat, email, or a phone-back (probably limited to within America).
    The live chat is one I've used several times, and you can have the conversation emailed to you when completed for future record.

  3. #7943
    Join Date
    14th Oct 2009
    Location
    Brisbane
    Posts
    886

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    Quote Originally Posted by BigTransformerTrev View Post
    Yeah, that's the one I got and left feedback with, I was hoping there was somewhere else I could contact them more directly and ask for maybe a partial refund but it was very cheap anyway so I'll get over it
    http://www.amazon.com/gp/help/custom...?nodeId=557204

    On the left hand side under the heading "Quick Solutions", there is a link called "Contact Us".

    Then on the form that comes up, choose the order you want to complain about and you can type some commentary. I've used it before to complain about excessive shipping and they replied promptly (and refunded the shipping costs!).
    "sometimes the things you see might not be real and the things that are real you might not see"

  4. #7944
    Join Date
    8th Nov 2012
    Location
    Melbourne
    Posts
    2,122

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    Quote Originally Posted by BigTransformerTrev View Post
    Does anyone know how you put in a complaint on Amazon? I received my Protectobots Emergency Response Unit but the back of the box was damaged .

    I can only find stuff relating to returns or refunds and I don't want either, the damage is quite noticeable but not enough I want to return it, its just annoying there is a tear right through the blurb on the back. I did leave pretty poor shipping feedback and included a pic of the damage but was wondering if there is a place on the site you can email them about such things without having to fully apply for a refund/return/exchange.
    I buy from amazon all the time, but only when I'm getting things that I know I won't be to worried about the box/packaging. I find it's 50/50, nearly every second order my packaging is ruined in someway. So I just expect it now, as they do nothing to compensate. Well at least not so far, and I've ordered a lot. You should of seen my leader jetfire box, it looked like a pyramid somehow. Should of taken a photo of that one. But jetfire was fine, so no complaints in the end

  5. #7945
    Join Date
    27th Dec 2007
    Location
    Sydney NSW
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    37,780

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    I thought Amazon stopped selling to buyers outside of the U.S. I just tried placing and order just now and got rejected.

  6. #7946
    Join Date
    24th May 2007
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    Brisbane
    Posts
    38,239

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    Quote Originally Posted by GoktimusPrime View Post
    I thought Amazon stopped selling to buyers outside of the U.S. I just tried placing and order just now and got rejected.
    The last few pages of the Amazon topic detail the issue... and also list items that are okay.

  7. #7947
    Join Date
    14th Nov 2009
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    Sydney
    Posts
    2,896

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    Quote Originally Posted by GoktimusPrime View Post
    If TakTOM were going to reissue a Pretender, I'd love to see them reissue Metalhawk (as it'd be the only way I'd get one ).
    I doubt TakTOM or Hasbro will be thinking about Pretenders (or Double Pretenders) anytime soon. The only chance of seeing modernised Pretenders would probably be with Rik Alvarez and his team which includes Aaron Archer and Simon Furman.


    変われ! ヘッドマスター! Kaware! Headmaster!
    戦え! ヘッドマスター! Tatakae! Headmaster!


  8. #7948
    Join Date
    27th Dec 2007
    Location
    Sydney NSW
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    37,780

  9. #7949
    Megatran Guest

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    Has the e-Hobby Megatron black version (dark chrome & brown grip) been KOed?

  10. #7950
    Join Date
    14th Nov 2009
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    Sydney
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    2,896

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    Quote Originally Posted by GoktimusPrime View Post
    Licensed?
    Nope They're looking to crowd fund next month.


    変われ! ヘッドマスター! Kaware! Headmaster!
    戦え! ヘッドマスター! Tatakae! Headmaster!


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