Price Matching Policies for Australian Store Chains that stock Toys

[jaydisc]

TRU RULES!

[jaydisc]

David Jones (as of July 21, 2009)

[bruticus]

Toys R Us (has the best policy at the moment)
- Will match advertised prices in catalogues, so all you need to do is bring in the catalogue (it doesn't even need to be instock at the other store, because they often don't ring them up). Update - as of their July Catalogue, it states that they only require a competitor's catalogue to price-match to any item they have in stock (but have a catalogue on hand that states it, to force them to honour it).

FYI,
I just tried to get Toys r us in Perth to price match with Target's sale catalogue last thursday night. Three girls stood there saying to me that they can only price match with the exact item pictured so since ROTF Voyager class Starscream (in TRU stock) does not look anything like ROTF Voyager prime (pictured in Target Catalogue) they couldnt do anything about it. i tried to argue the point that the sale is for across the entire Voyager range but they kept insisting that it must be the exact pictured item. That should teach me for trying to buy ROTF toys.

Way too much effort for this stuff hey.

[griffin]

That's stupid of them. I've never had a problem with them matching a size-class, because the people at my nearest TRU actually know how to read, so they don't have to just go by matching photos...

[griffin]

Bit of an update on Toyworld. When meeting up with sleeve a week ago, we asked the Toyworld in the CBD if they had a price-matching policy, and surprisingly, they do have one. It was a bit restrictive though, and may not be something every Toyworld does. Basically, they would match a competitor's 'catalogue sale' price, but only on the first day of the sale, and they would still need to check if it is in stock. She said they only match on their competitor's first sale day, because they assume that they sell out within the first day, and don't want to waste time ringing up stores just to be told they don't have any stock left.
A bit of a lazy policy, but I guess it is an option.

[kaiden]

bought battle ops bumbleebee yesterday and returned today. called up kmart and they said they would price match my receipt. so got it from kmart for $58.67 yay

[jazzcomp]

is there a deadline for refunds for items that haven't been opened?