Robot Kingdom (RK) (Hong Kong) feedback

[5FDP]

Their ebay name is Oceankingtoy, and their ebay store is called Robokingdom (minus the T).

I've been ordering from them for years and never knew that had an eBay presence as well. I'm familiar with 'Oceankingtoy' because that's what shows on Paypal / credit card whenever I make a purchase. It seems a lot of online companies are doing this these days i.e. having their own web-store as well as using eBay.

[canofwhoopass_87]

Pretty sure their ebay store doesn't have their full inventory on there. Their actual RK store website is probably more up to date too.

Personally I've found them good to deal with, but certainly not perfect.

Low prices, simple and accurate ordering system and quick to rectify any customer related issues. Communication could be a little better though

[griffin]

Their ebay store doesn't have everything, but can sometimes have one-off items no longer on their store site... and if you're lucky, since they often list multiple items in US$ and GBPounds, you can save several dollars if you pick the one with the better current exchange rate.

[Kapryiath]

hey quick question there inventory tagged with re-stock , does that mean its in-stock ready to ship or not :S
http://robotkingdom.com/services/esh...lang=us&CatID=

[griffin]

It just means they got in more stock - The thing to take note though is down below if you can add to cart or it says "in stock". When they sell out it will still say "re-stock" (until they change the page title), but will be "out of stock" at the bottom.

[Kapryiath]

ah crap , so i placed an order through robotkingdom tonight , and paid for it through paypal, not realizing that my paypal hasn't been updated to my new address , so they've received the wrong postal address, i sent an email to the email address noted in there confirmation of order email (info@robotkingdom.com) asking them to change the postal address.. is there any cause for me to worry? its a substantial sized order and i'd hate for it to get sent to my old house!!!!

[griffin]

Keep sending emails to any email address of theirs you can find until you get a reply saying that they acknowledge the address change. It might seem like harasment, but they have your money, so need to be accountable for your business... (their lack of communication was one reason I don't buy from them anymore)