Quote Originally Posted by optimus1 View Post

I guess K-Mart is lumping in this last wave of figures with the DOTM figures without properly determining the correct scan code.
Each figure has its own barcode, and the way coles group works is head office inputs the barcodes into the system.

Often they only enter 1 out of the box of (say for example) 4 and gotta wait for a complaint to come back from store.

It's not fixable at store level, so don't try complaining about it there.

To group them all together, and reorder, they often make a general code to group all the different barcodes under. Seeming these are the last delivery, someone must have skipped a step somewhere and they fell through the cracks.