if you've decided not to return Crankcase, try boiling the finger in water or gently using a hairdryer and then straightening it. Masters Of The Universe Classics fans are experts by now at dealing with this stuff.
mine has the same issue,one with long finger nails and the other snipped off
I returned it and got another, luckily with long fingers, a little bent but not too bad. I did manage to get a work colleague to take a photo with his phone. unfortunately I'm overseas for the next few weeks and won't have access to post the pictures but I'll put them up when I get back.
the lady at Big W did suggest the using hot water technique.