mine has the same issue,one with long finger nails and the other snipped off
mine has the same issue,one with long finger nails and the other snipped off
I returned it and got another, luckily with long fingers, a little bent but not too bad. I did manage to get a work colleague to take a photo with his phone. unfortunately I'm overseas for the next few weeks and won't have access to post the pictures but I'll put them up when I get back.
the lady at Big W did suggest the using hot water technique.