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Thread: eBay sellers can no longer leave negative feedback for buyers!

  1. #61
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    Negative, pure and simple. Deliberate misrepresentation means she set out to rip you off. There's no neutral about it, if it had a piece broken off, it was not "105% complete".


    Eagerly waiting for Masterpiece Meister

  2. #62
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    Quote Originally Posted by jaydisc View Post


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  3. #63
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    I just left a negative. It was very unusual for me. There's this whole tick box section thingie too which makes it seem "oh are u sure u want to leave negative feedback? Are u really really sure?"

    I got a bit irked by the seller tbh. I tried to walkthru him why I was upset and he didn't quite listen. I mean, I felt bad about having to leave negative feedback so I wanted to give him a chance to explain himself. Then he started w/ a whole spiel how I'd made assumptions and the such. I then pointed to his pics where there was no damage to the box as well as his description. Then he goes on saying he doesn't have time for me b/c he's got a wife and kids and he'd done me a service sending it express which was beyond the call of duty of what he had listed in the auction yadda/yadda.

    I was pretty pissed. His regular postage cost was $15. He sent via a 3kg express satchet. They're $10. Hardly beyond the call of duty. And to package w/ 1 sheet of A4 envelope is hardly adequate.

    But I still felt bad leaving negative feedback.

    And it looks like I might have to do it again soon. The guy selling me my '08 Ricochet hasn't replied to my last 3 inquiries...
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  4. #64
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    There are cases where you don't get what you were told - Plain & Simple. & sadly, this was one of them.

    I know you feel "bad" about leaving that type of feedback, but he deserved it.

    Think about those words again "he deserved it" :l

    'Nuff said .

  5. #65
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    EBay sent this e-mail. It ain't gonna stick. This is a test case to eBay. What I'm surprised by is the new protection limit $20,000. However, unlike the previous link to Paypal conditions is gone from the eBay listings. I wonder if they've changed those conditions? I mean, they lift it up by what sounds like a nice amt but finding the conditions ain't that easy.

    __________________________________________________ _______________________
    Changes to eBay.com.au scheduled for 15 July are being postponed until the review process with the Australian Competition and Consumer Commission (ACCC) regarding its recent draft notice is complete. As previously announced, eBay.com.au is continuing to work with the ACCC to achieve an outcome that benefits buyers and sellers.

    Changes that came into effect on 21 May 2008, requiring all sellers to offer PayPal, will remain. These changes mean that all buyers have the option of choosing PayPal, the safer payment method for shopping on eBay.com.au. Payment methods that are currently permitted will continue to be allowed on eBay.com.au until further notice.

    Other recently introduced safety measures, such as PayPal Seller Protection and increased PayPal Buyer Protection (now up to $20,000) will also remain.

    eBay regrets any ongoing uncertainty that this further delay may cause and will advise you of any future plans for implementation following the ACCC process.

    As always, eBay appreciates the feedback received from the Community and will use this input to consider where we can make improvements that benefit both buyers and sellers.

    eBay remains committed to improving safety and we will continue to look for ways to improve the shopping experience for buyers which will subsequently benefit both sellers and eBay.

    Please note that some of our onsite communications may still refer to changes taking place on 15 July 2008. These communications are in the process of being updated.
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  6. #66
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    Quote Originally Posted by STL View Post
    EBay sent this e-mail:

    (SNIP)
    __________________________________________________ _______________________
    (SNIP)

    As always, eBay appreciates the feedback received from the Community and will use this input to consider where we can make improvements that benefit both buyers and sellers.
    Yeah, okay. From what I understand of it, the community response to these strongarm tactics has been overwhelmingly negative. Or maybe there's a capital C for a reason, a proper noun for some obscure internal eBay commite


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  7. #67
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    Speaking of sachets, I've noticed this a lot lately, and when I got my kup the other day, it just really got to me.

    That being, why doesn't anyone use boxes anymore? They put this nice stuff into freaking envelopes. Granted it was well packed within it, man, I couldn't imagine myself using anything but a box for these things. And it's not like it would put them out when you pay $8+ for postage and the sticker says it really cost them $4.

    Anyone else annoyed by this trend of using envelopes and not boxes anymore?
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    Last edited by MV75; 11th March 2011 at 09:49 AM.

  8. #68
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    Quote Originally Posted by MV75 View Post
    Speaking of sachets, I've noticed this a lot lately, and when I got my kup the other day, it just really got to me.

    That being, why doesn't anyone use boxes anymore? They put this nice stuff into freaking envelopes. Granted it was well packed within it, man, I couldn't imagine myself using anything but a box for these things. And it's not like it would put them out when you pay $8+ for postage and the sticker says it really cost them $4.

    Anyone else annoyed by this trend of using envelopes and not boxes anymore?
    I don't mind satchels as long as they're packed w/ lots of bubble inside.

    But hey, my guy used a frickin' A4 envelope to wrap up a BT. That's a pretty tough act of stupidity to beat.
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  9. #69
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    Whenever I post several boxes of items at the post office, they try to remind me that an express post satchel is cheaper, especially if I had bought the boxes there as well. Both the express post and regular post satchels can work out cheaper between 0.5kg to 3kg, especially from QLD to WA/SA/NT. The problem is the size of the item - it may not leave enough room for adequate protective packing material, or the satchel isn't big enough to take 3kg worth of stuff anyway.
    I have used them a lot myself, and try to protect the item(s) after one item I sent a few years back got a little crushed (fortunately the buyer only left neutral feedback for it) because I didn't think about padding it within the satchel.
    As such, I only use them if it is for something I can protectively pad, or isn't going to be damaged in the satchel. But for others who are trying to make a decent profit from their ebay sales, it would be very tempting to take the cheaper (satchel) option and risk damaging the item in transit and claim it is the fault of the postal service.

  10. #70
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    Personally I'm glad that eBay has done this. In my personal experience Power Sellers often manipulate the bid by pretending to be a different bidder and raising the price of the item (even to the point of winning the item themselves and offering you a second chance). Once you get the item, they usually deliver poor customer service, taking two to three days just to reply to a single message, not posting the item out until the end of the working week (what's the point of paying extra for express postage when the seller takes a or two week just to post the item?), provide no packaging, etc. (this is all with immediate payment btw). Even if they do all this I would still leave them a positive feedback.

    But when they misrepresent the item they're selling (e.g. this one time I purchased a Transformer Movie Deluxe Class Autobot Jazz, it took three weeks to be delivered, I paid for express postage btw, when it finally arrived I found a Fast-Action Battler Aubot Jazz). Let me clarify, the item was called "Transformers Movie Deluxe Class Action Autobot Jazz", the description repeated used the words "deluxe class", the words "fast-action battler" was not used once, and the pictures where of the Deluxe Class Autobot Jazz. When I talked with the seller, he said that the word "action" was used in the title, and I was in complete disbelief. Despite branding the words "deluxe class" throughout the item's description and depicting images of the Deluxe Class Autobot Jazz, he justified himself by saying that he used the word "action" once in the title. I was forced to give him a positive feedback despite all this in fear of getting a negative feedback from him.

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