I have used Price USA for about a dozen transactions and the last two have ended up with Fair Trading.
The first problem I had with Price USA the business was registered in Victoria and Fair Trading Vic found in my favor and my item was shipped to me.
I then made my mistake of giving Price USA the benefit of the doubt and gave them another go.
The second problem I had with Price USA the business was registered in NSW and fair trading NSW could not instruct Price USA to give me my ordered item that I paid for or give me a refund so I had to take the matter to NSW Civil & Administrative Tribunal (NCAT) as the Fair Trading laws and powers are different in each state.
At the first hearing at NCAT, Carolina Tillett representing Price USA said my payment for my item was with PUSA Pty Ltd and not Price USA. In fact Carolina informed the hearing that she has nothing to do with PUSA Pty Ltd and only answers emails and the phone for PUSA Pty Ltd and my request for my paid for item or refund was with PUSA Pty Ltd which she told the hearing was an American Company. It later came out at the hearing that her husband was in fact a trustee for the trust for PUSA Pty Ltd and so it was determined that PUSA Pty Ltd is in fact an Australian company (A lie by Carolina at a NCAT hearing funded by NSW taxpayers). So the chair of the hearing amended my claim to PUSA Pty Ltd and made a new hearing date.
Three weeks later Daniel Tillett (Carolina Tillett’s husband) turned up on behave of PUSA Pty Ltd to a new hearing for the same request of my item that I had paid for or a refund. Tillett informs the hearing that he has no clue of my claim and no idea on why he is there!!! The chair of the hearing told him that a Tillett (Carolina) had attended a hearing 3 weeks earlier about the same issue and again Tillett claims no knowledge of my claim!!!
Maybe they don't sleep together or even talk but still, don't waste tax payer’s time and money and NCAT time and money.
The hearing made no decision and instructed PUSA Pty Ltd and myself to resolve the issue or come back for a trial in a months’ time. I sent an email the next day to Tillett informing him I want my item or a full refund or I am going to take it to trail. Tillett sent an email back informing me that he has been instructed by his American partner to give me a full refund. Talk about all some and mirrors… It is one lie after another with Price USA, PUSA Pty Ltd and its Trust, Trustees, AEM Forward and Carolina Tillett.
I would suggest people try Reship.com of Forward it to me as they don’t fabricate lies and actually send you’re paid for items.
I know Carolina's track record, she will come on and dispute all my facts but I don't care. I know it’s all true and she is a compulsive liar and always has to have the last say so I will not respond to any reply she will post. Go on Carolina, surprise us by not replying and denying which will be lying.